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Remote Call Center Representative
$37k-48k (estimate)
Full Time | Building Construction 3 Weeks Ago
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Shangri La Construction is Hiring a Remote Remote Call Center Representative

Shangri La Construction in Los Angeles, CA is looking for one remote call center representative to join our team. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged.

Benefits

  • We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company’s customer management policies


Qualifications

We are looking forward to hearing from you.

Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $20.00 - $30.00/hour.

About Shangri-La Construction: Shangri-La Construction is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.shangrilaconstruction.com.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

SALARY

$37k-48k (estimate)

POST DATE

04/05/2024

EXPIRATION DATE

06/03/2024

WEBSITE

shangrilaconstruction.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

25 - 50

FOUNDED

2008

CEO

ANDY MEYERS

REVENUE

$10M - $50M

INDUSTRY

Building Construction

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About Shangri La Construction

Shangri-La Construction (SLC) is a commercial general contractor committed to the highest quality work-product and superior client service delivered in a safe and cost-conscious manner. SLC offers a wide spectrum of capabilities ranging from tenant improvements to design-build construction. Regardless of the type of engagement, SLC seeks collaborative client relationships with a singular focus on successful project delivery - as determined by our clients. SLCs philosophy is centered upon establishing long-term relationships through our exceptional service-value orientation. In order to effecti...vely service our clients, we have established distinct operating groups to support the varying scale and complexity of our projects. Our Special Projects group supports our clients with respect to consulting, construction management, tenant improvements and moderate retrofit projects. Our Capital Projects group supports our clients involved in large-scale renovations, ground-up construction and design-build projects. SLC also offers expertise in sustainable construction and clean technology innovation with extensive experience in consulting, designing, constructing and managing the application of green initiatives in accordance with the Leadership in Energy and Environmental Design (LEED) protocols. Consistent with our service-value proposition, we can demonstrate that sustainable design, construction and management are achievable at costs comparable to traditional solutions. More
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The job skills required for Remote Call Center Representative include Customer Service, Call Center, Scheduling, Billing, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Remote Call Center Representative positions, which can be used as a reference in future career path planning. As a Remote Call Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Call Center Representative. You can explore the career advancement for a Remote Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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Step 3: View the best colleges and universities for Call Center Representative.

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