13 dental call center representative Jobs in los angeles, ca
Endorse Infinity is Hiring a Call Center Representative Near Los Angeles, CA
Job Description
About Endorse Infinity:
At Endorse Infinity, we’re not just a social media marketing company; we’re your partners in digital success. With a passion for innovation and a commitment to excellence, we’ve been helping businesses of all sizes navigate the ever-evolving landscape of social media since our inception.
Job Description: Endorse Infinity is seeking dedicated and customer-focused Call Center Representatives to join our team. As a Call Center Representative, you will be the first point of contact for our clients and customers, providing exceptional service and support over the phone.
Position Type: Full-time
- Answer inbound calls from clients and customers in a professional and courteous manner.
- Assist customers with inquiries, product information, and problem resolution.
- Address customer concerns and escalate complex issues to appropriate departments or supervisors.
- Make outbound calls to follow up on customer inquiries or resolve issues as needed.
- Maintain accurate and detailed records of customer interactions and transactions.
- Meet or exceed performance goals for call volume, response time, and customer satisfaction.
- Collaborate with team members and departments to ensure customer needs are met efficiently.
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Excellent communication skills, both verbal and written.
- Strong active listening skills with the ability to empathize and resolve customer issues.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in basic computer skills and familiarity with CRM software.
- Positive attitude, team player, and willingness to learn and adapt.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Dynamic and inclusive work environment with supportive colleagues.
- Flexible work arrangements and work-life balance initiatives.
Job Summary
Full Time
$49k-62k (estimate)
05/03/2024
05/20/2024
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
