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Staffosaurus is Hiring a Patient Financial Advocate Near Delray Beach, FL
About UsGuardian Recovery is a rapidly growing national substance use disorder treatment provider based in South Florida. Our mission is to restore the lives of all those suffering with substance use disorders. Long term, our aim is to lead the way in ethical standards, successful outcomes, and client-centric care. We have a caring and inviting work environment with ample opportunities for growth during our expansion.
Join us as we continue to provide unwavering dedication to our clients, compassion & care for their families and ethical & professional excellence for our staff.
Join Our TeamWe are seeking an organized, detail oriented, and compassionate Patient Financial Advocate to join our team! The Patient Financial Advocate is responsible for reviewing insurance policy coverage and preparing the family and/or patient for all financial responsibilities related to services, collections of outstanding accounts receivable dollars from the existing client patient base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. An ideal candidate possesses a unique understanding of how to execute the collection and recovery process while maintaining a sensitive yet professional demeanor with our patients.
BenefitsIn addition to competitive pay, we offer full benefits including medical, vision, dental, paid time off, tuition incentives, 401k with company matching, and more!
RequirementsTo be considered for the Patient Financial Advocate position, you will need:
Join us as we continue to provide unwavering dedication to our clients, compassion & care for their families and ethical & professional excellence for our staff.
Join Our TeamWe are seeking an organized, detail oriented, and compassionate Patient Financial Advocate to join our team! The Patient Financial Advocate is responsible for reviewing insurance policy coverage and preparing the family and/or patient for all financial responsibilities related to services, collections of outstanding accounts receivable dollars from the existing client patient base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. An ideal candidate possesses a unique understanding of how to execute the collection and recovery process while maintaining a sensitive yet professional demeanor with our patients.
BenefitsIn addition to competitive pay, we offer full benefits including medical, vision, dental, paid time off, tuition incentives, 401k with company matching, and more!
RequirementsTo be considered for the Patient Financial Advocate position, you will need:
- Experience in patient responsibility and collections in a healthcare setting
- Experience in the mental health and substance use disorder treatment industry
- Bachelor's degree in related field preferred, high school diploma required
- Knowledge of CRM and EMR systems (Salesforce and Kipu)
- Strong Microsoft Excel skills required
- Knowledge of compliance and regulations, including patient privacy
- Ability to work independently and take initiative
- Organizational skills, communication skills, and attention to detail
- Reviewing open accounts for collection efforts.
- Assists admissions in speaking to family regarding insurance and patient resp. questions
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
- Collect customer payments in accordance with payment due dates and room/board fees based on level of care.
- Identify issues attributing to account delinquency and discuss them with management
- Provide timely follow-up on payment arrangements.
- Mail correspondence to customers to encourage payment of delinquent accounts.
- Faxes documents to accounts and follow up.
- Research and solve payment discrepancies
- Coordinate with DRM and third-party collections agency for severely delinquent accounts
Job Summary
JOB TYPE
Full Time
SALARY
$64k-77k (estimate)
POST DATE
05/19/2024
EXPIRATION DATE
06/09/2024
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The job skills required for Patient Financial Advocate include Customer Service, Initiative, Billing, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Financial Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Financial Advocate. Select any job title you are interested in and start to search job requirements.
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