Overview

Do you enjoy working with PPO dental insurance? Filing claims, claims follow up, account audits, insurance questions and posting payments?

Does it bring a smile to your face when a claim is paid or a patient understands more about their insurance or a balance?

If so, look no further.

Our Delray Beach dental office is looking for a full time insurance and billing coordinator to join our team. We offer competitive wages, bonuses, and excellent benefits and all of the dental insurance tools right at your fingertips.

Please note that this is not a remote position. It is a position in the office, working alongside a dedicated team that cares about maximizing our patients benefits and helping them get the care they need.

We are looking forward to hearing from you!

Responsibilities

• Maintain knowledge of insurance, specifically how preferred provider organization (PPO) dental insurance plans operate
• Ability to resolve billing disputes and use independent judgment or little supervision regarding coverage and insurance claims.
• Ability to communicate necessary information to assist patients with questions in regards to their dental insurance, ledger, and account status.
• Ensure insurance and patient payments are posted accurately and with attention to detail as funds become available, considering a multi-office environment.
• Ensure timely collection from insurers, including daily attention to resolving insurance claim issues such as requests for additional information and denials
• Manage outstanding insurance claims
• Ability to prepare, present, and understand financial arrangements and insurance options that meet both patients’ and practice’s need for proposed treatment plans
• Assist with financial arrangements for unpaid patient balances, ensuring timely payments
• Assist clerical staff including but not limited to : insurance verifications, pre estimates, research with patient billing concerns, and other insurance issues
• Ability to handle multiple deadlines and task assignments comfortably and efficiently
• Knowledge of dental insurance, specifically how health maintenance organization (HMO) and preferred provider organization (PPO) dental insurance plans operate
• Ability to work both independently and cooperatively in team setting
• Comply with HIPAA and Corporate Compliance program policies and other applicable corporate and departmental policies.

Qualifications

• 3- 4 years' of experience working with dental office
• Full knowledge of sending / posting dental insurance claims (general / specialty)
• Excellent phone skills
• Superior customer service skills

Additional benefits for full-time employees :

• Medical
• Dental services
• Life insurance
• Vision
• Paid time off
• 6 paid holidays off
• 401k to name a few

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Options

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Last updated : 2024-04-23