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About Rhapsody:
Healthcare is innovating and you can be a part of it! Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.
Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health
What we have to offer you:
Strong preference for candidates willing and able to commute on a recurring basis to the local Rhapsody office in Boston, MA or Frisco, TX
Position Summary:
As the Vice President of Customer Success, you will play a pivotal role in leading our organization's efforts towards customer advocacy, renewals, and ensuring the success of our customers in collaboration with our sales team. You will be responsible for crafting and executing strategies to maximize customer satisfaction, retention, and expansion. This role requires a visionary leader with a passion for driving exceptional customer experiences and fostering long-term relationships.
This role will develop strategic partnerships with other departments including Sales, Product, Customer Operations, and other parts of the organization to provide meaningful insight, influence product road map, and to maximize end-to-end customer experience.
Job Responsibilities:
Job Requirements:
Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Full Time
$224k-295k (estimate)
05/25/2024
06/15/2024
rhapsodyma.com
South Easton, MA
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