What does a Vice President of Customer Experience Do?
The Vice President of Customer Experience is responsible for the overall satisfaction of customers. Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Being a Vice President of Customer Experience typically reports to top management. May require an advanced degree. The Vice President of Customer Experience manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the o ...verall departmental function. Working as a Vice President of Customer Experience typically requires 8+ years of managerial experience.More Show Less
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Vice President of Customer Experience. At Concordia Plans we care for those who serve by providing excellent retirement, healthcare, and benefit services. We have a new opportunity for a Vice President of Customer Experience who will be responsible for the strategy and execution of customer engagement to our members and member organizations. Concordia Plans has a reputation for outstanding culture, most recently winning the 2025 Top Workplaces US...
Position Title. VP of Customer Experience. Location. Hybrid, 3-Days On-Site in Atlanta, GA. Chattanooga, TN. Portland, ME. or Baton Rouge, LA. Job Type. Full Time, Direct Hire. Compensation. $220-$230k 40% Performance Incentive Bonus. Job Description. Insight Global's client is looking for a seasoned VP of Customer Experience to join their team. This role involves collaborating closely with the Chief Experience Officer (CXO) to design and impleme...
