What does a Chief Customer Service and Success Executive Do?
The Chief Customer Service and Success Executive is responsible for the overall satisfaction of customers. Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Being a Chief Customer Service and Success Executive typically reports to top management. May require an advanced degree. The Chief Customer Service and Success Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensi ...ve knowledge of the overall departmental function. Working as a Chief Customer Service and Success Executive typically requires 8+ years of managerial experience.More Show Less
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