About Rhapsody:

Healthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information- such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation. 

Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health. 

What we have to offer you: 

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
• 401k with a generous company match 
• Unlimited PTO, sick time & volunteer days
• An innovative, inclusive, and fun work environment 
• Continuous learning and development opportunities 
• Complete flexibility. We encourage employees to work where, when, and how it makes sense for them and enables them to bring their best self to work 

Summary:

The Implementation Engineer is a key position within Rhapsody Professional Services team designing, installing, and configuring Rhapsody Identity product implementations for customers. The Implementation Engineer will be responsible for product installation, configuration, and tuning, along with supporting customer testing and providing consulting to the customer on best practices for product use.

Job Duties

• Work with customers to understand their requirements and map those requirements to a product solution design
• Scope and estimate work to implement a product or product capabilities
• Work with Project Managers to build and execute implementation project plans
• Install, configure, and run the EMPI as necessary towards any of the duties above
• Support customers in diagnosing issued during product implementation and use
• Consult with customers on best practices for Rhapsody Identity product use

Minimum Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Excellent communication skills (written and verbal)
• Ability to interface with customers with professionalism
• Resourceful, flexible, accountable team player
• Passion for learning and constant improvement
• Organized and a self-starter
• Enterprise software implementation experience

Preferred experience, but not required:

• 3 years of experience in Healthcare IT or similar experience
• Ability to develop and document requirements, specifications, and processes
• Experience in running effective group discussion and capturing key information
• Enterprise Master Patient Index implementation and/or use
• Enterprise integration
• Knowledge of Healthcare Standards
• Knowledge of security concerns within Healthcare IT
•  Enterprise software architecture

Technical skills

• Web service technologies such as HTTP, REST, and SOAP
• RDBMS usage and SQL scripting
• System, network, and application security including TLS, SSO, SAML
• Software development and scripting (Java, Groovy, HTML, JavaScript)
• Healthcare IT integration standards such as HL7, IHE, FHIR
• Unix/Linux experience

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.