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Help Desk Analyst Opportunity!
Salary range: $40,000-$43,000 annually
The YMCA of Metropolitan Chicago is one of the largest associations of YMCAs in the nation. This position and team play a vital role in our ability to execute our mission.
The Help Desk Analyst provides phone and on-site support for in-house computer systems, peripherals, telephone, and network equipment at the YMCA of Metropolitan Chicago's 30 physical locations. Potential candidates must have advanced knowledge of Microsoft Windows personal computing in a corporate/enterprise environment and intermediate working knowledge of operating systems, Microsoft 365, local area networks, wireless networks, network copier/scanner/printer/fax devices, audio/visual equipment and other mainstream business-class IT solutions.
Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including:
Scope of Responsibilities:
Minimum and Preferred Requirements
All YMCA of Metropolitan Chicago employees are required to support the YMCA's commitment to child abuse prevention by:
Full Time
$64k-80k (estimate)
04/22/2024
05/08/2024
ymcachicago.org
Chicago, IL
1,000 - 3,000
The following is the career advancement route for Help Desk Analyst positions, which can be used as a reference in future career path planning. As a Help Desk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Analyst. You can explore the career advancement for a Help Desk Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Help Desk Analyst job description and responsibilities
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zen desk, HEAT, Fresh Service or Track IT.
03/15/2022: Harrisburg, PA
Gathering and triaging cases that require attending to.
04/10/2022: Durham, NC
A help desk analyst spends the majority of the day performing remote support.
05/06/2022: Norfolk, VA
Help desk analysts troubleshoot difficulties with computers and their connections.
04/04/2022: Olympia, WA
Submitting purchase requests and monitoring your expenditure.
03/30/2022: New York, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Analyst jobs
Use quotation marks for exact phrases.
04/09/2022: Bloomington, IN
Use common words and punctuation.
04/25/2022: Brownsville, TX
Set a time limit then change tactics.
04/08/2022: Cheyenne, WY
Name the different kinds of software testing.
04/09/2022: Canton, OH
Find ways to get job experience.
05/06/2022: Memphis, TN
Step 3: View the best colleges and universities for Help Desk Analyst.