55 Call Center Customer Service Representative Jobs in Plano, TX
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X2 LOGICS STAFFING SOLUTION PRIVATE LIMITED is Hiring a Call Center Customer Service Representative Near Plano, TX
- Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, retirement, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
- Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.
- Thoroughly documents all contacts and conversations; follows up as required.
- Works with other departments to complete customer requests as needed and minimize escalations.
- Gains proficiency in various administration and automated workflow systems.
- Processes complex and varied service requests.
- Consistently meets/exceeds set quality and productivity metrics.
- Functions w/in a team-based environment, and actively participates in achieving team goals. Meets/exceeds performance metrics as determined by department.
Qualifications
- High School diploma or equivalent.
- Up to 1 year experience with call center or customer service experience/training.
- Fundamental computer knowledge and maneuverability within window applications.
- Basic understanding of Microsoft office suite, specifically Word and Excel
Job Type: Full-time
Salary: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Office
Work Location: On the road
Job Summary
Full Time
IT Outsourcing & Consulting
$33k-43k (estimate)
02/06/2023
05/31/2023
SRINAGAR, JAMMU AND KASHMIR
<25
2020
FAZAL AHMAD MALIK
<$5M
IT Outsourcing & Consulting
The job skills required for Call Center Customer Service Representative include Customer Service, Call Center, Microsoft Office, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Customer Service Representative positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Representative, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Representative. You can explore the career advancement for a Call Center Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Customer Service Representative job description and responsibilities
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.
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They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
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Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.
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Mental health techs must be flexible, adaptable, and able to think quickly.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Customer Service Representative jobs
Mental disorders also affect children, the elderly and are a major problem for the homeless population.
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Mental health technicians are at the forefront of a rewarding field.
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Some states require licensing for mental health technicians, so check with state requirements before choosing an educational program.
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They may also be called psychiatric techs, mental health aides, or psychiatric aides.
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Ability to meet established customer service requirements.
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Step 3: View the best colleges and universities for Call Center Customer Service Representative.
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