Join the Thriving Team of 85,000 Professionals Powering the Global Success of the Wurth Group in Distribution

For over 75 years, the Wurth Group has been a steadfast cornerstone in the industrial environment, providing unwavering support to manufacturers worldwide. With an annual sales volume exceeding $20 billion, we have established ourselves as a leading global fastener distributor. Our dynamic presence extends across more than 80 countries, encompassing over 400 companies. At Wurth, we thrive on growth, innovation, and expansion, and we are actively seeking exceptional individuals to help drive our ongoing success.

Why Wurth?

At the heart of Wurth's remarkable journey is our commitment to fostering a corporate culture that values intelligence, creativity, knowledge, and talent. We firmly believe that our employees are the catalysts for Wurth's continuous growth and prosperity.

Join us and become a part of our ever-evolving story. Discover endless opportunities for personal and professional development as you contribute to a global leader in the fastener industry.

Are you ready to be a part of Wurth's journey? Apply today to embark on an exciting career path with us. Your expertise could be the key to our future successes.

To learn more about Wurth, explore us at www.wurthindustry.com

POSITION SUMMARY --

The Inside Sales Account Manager is responsible for general and specific tasks related to the effective execution and support of the end-to-end sales cycle processes through account management and data analyzation. This position requires the following functions in order to meet customers’ needs: sales, expediting, quoting, sourcing, purchasing and quality assurance.

ESSENTIAL DUTIES AND RESPONSIBILITIES --

• Partners with Outside Sales to ensure account retention through seamless customer support, resource orchestration, and order fulfillment troubleshooting
• Enables sales productivity and available selling time to increase orders and customer satisfaction
• Proactively drives account management while executing tasks to support the sales process and move an opportunity forward
• Demonstrates breadth and depth of product knowledge to position and map Wurth Revcar Fasteners’ offerings to align with the customer’s business objectives and initiatives
• Data entry, quote support, record management, researching activities, logistics (communication with warehouse), shipment scheduling, etc. via defined processes
• Demonstrates customer-oriented responsiveness in answering inquiries and troubleshooting process issues that jeopardize order fulfillment
• Maintains and builds customer relationships to become a trusted consultative advisor
• Provides a full representation of the Wurth Revcar Fasteners product offerings
• Interfaces with key stakeholders and customers to provide pre and post-sales support to resolve issues
• All other duties as assigned

COMPETENCIES --

• Market/Industry Understanding
• Product Knowledge
• Customer Knowledge
• Problem Solving/Analysis
• Emotional Stability/Adaptability
• Accountability
• Organization/Time Management
• Communication Proficiency
• Self-development
• Ethical Conduct
• Computer Literacy – Excel, Word & Outlook

ATTRIBUTES --

• Initiator
• Adaptable
• Active Listener
• Self-motivated
• Conscientious
• Personable
• Independent
• Supportive

SUPERVISORY RESPONSIBILITY --

• This position has no supervisory responsibilities.

WORK ENVIRONMENT --

• This job is held in an office environment, which requires the use of standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines.

PHYSICAL DEMANDS --

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk and hear. While the position is largely sedentary, filing and face-to-face customer visits are occasionally required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

POSITION TYPE/EXPECTED HOURS OF WORK --

• This is a full-time position with days and hours of work from Monday through Friday on an 8:00 am to 5:00 pm schedule. Occasional late evening and weekend work may be required as the job demands.

TRAVEL --

• Less than 5% of travel can be expected for this position

REQUIRED EDUCATION AND EXPERIENCE --

High school diploma with 5 years of fastener experience with Wurth, or a business related associates degree with seven years of technical sales experience, or any equivalent combination of education and relevant experience

PREFERRED QUALIFICATIONS --

• Bachelor’s degree and 2 to 3 years of fastener, industrial or technical sales experience Proven track record of sales achievement WORK

OTHER DUTIES --

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPENSATION --

• Salary – No commission

BENEFITS --

• Health and Vision Insurance
• Free Dental Insurance
• Free Life and Disability Insurance
• 401K plan with company match
• Quarterly bonus plan
• Paid Time Off & Paid Holidays
• $500 Annual Wellness Reimbursement
• Partner Discounts (Ford / Lincoln, Verizon, Avis / Budget, KinderCare Learning Centers and more!)

AAP/EEO STATEMENT --

Wurth Revcar Fasteners is committed to compliance with all applicable laws regarding the concept and practice of equal opportunity, non-discrimination, and affirmative action in all aspects of employment practice. Wurth Revcar provides equal opportunity in employment for all qualified persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status or any other legally protected basis.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Quarterly bonus

Application Question(s):

• How many years of Customer Service experience do you have?
• What is your desired annual salary?

Work Location: In person