Wow Bao is looking for a Senior Account Manager to join our team!

Position Summary:The Senior Account Manager will work closely with the Director of Dark Kitchens to lead account management efforts for the Dark Kitchen Program.

What we look for:

• Solution oriented: Where some see problems, you think through solutions & translate high-level goals into actionable plans.
• Self-starter: a bias towards action and can thrive in a fast-paced constantly changing environment.
• Forward thinking: you see around corners & are always thinking of ideas on how to help improve processes.
• Ownership mentality: you roll up your sleeves and do whatever it takes to make things successful.

Innovative. Fast Pace. Growth.

Join the fastest growing, most innovative Asian fast-casual omni-channel brand in the country. In addition to our Chicagoland brick & mortar restaurants, our virtual kitchen concept has launched in over 700 locations in the U.S. and Canada and continues to grow. Additionally, we can be found nationwide in more than 6,000 retailers, as well as in airports, universities, hotels, e-commerce sites, and even hot food vending machines.

Dark kitchen facilities, sometimes also called ghost kitchens, are locations in which food is prepared expressly for off-premise consumption – without a dine-in component. Wow Bao has taken this concept a step further by partnering with food service and restaurant operators across the country to serve up and offer Wow Bao’s curated “greatest hits” menu specifically for delivery service, all while leveraging their existing kitchen equipment and manpower.

Established in 2023, Wow Bao fuses superior hospitality and industry leading technology to deliver signature flavors “at the speed of life.” Our menu features rice bowls, pan-seared potstickers, dumplings, soups, and our iconic Bao – steamed hot Asian buns with a variety of savory and sweet fillings.

Wow Bao was once again recognized by Fast Casual magazine as a 2023 Top 100 Mover & Shaker! Ranked no. 1 in 2019 and 2022, we are the only brand to have taken home the honor more than once. At Wow Bao, we believe that every day deserves a big, bold serving of WOW. So, we’ve made it our mission to shake up industry and bring a fresh spin to the fast-casual experience.

We foster a culture of caring.

Whether it’s our guests or our employees, we put people first. We strive to inspire, motivate, educate, and appreciate one another every day. We live by the golden rule and treat everyone with kindness, empathy, respect, and a healthy dose of humor. We take our work, not ourselves, seriously.

Equal Opportunity Employer