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Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.We provide our Customer Outreach Representatives with the necessary skills to perform customer support, awareness, and sales processes through entry-level training. You will engage in daily interactions with customers, consistently upholding courtesy, customer service, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions and promoting brand awareness initiatives. Additionally, you will be expected to handle customer service skillfully to enhance overall satisfaction.
Skills and Qualities We Seek in a Customer Service Representative:
Ideal Qualities of our next Customer Service Representative:
#LI-Onsite
Full Time
$38k-48k (estimate)
03/15/2024
07/22/2024
The job skills required for Customer Service Representative include Customer Service, Flexibility, Customer Satisfaction, Empathy, Organizational Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.