Able to reside in CT, NJ, GA, CA or OR. Director, Operations – Managed Services. Overview. Provides strategic leadership and direction for Managed Services operations teams within a vertical, driving innovation, operational excellence, and business growth. The Director of Operations is responsible for fostering a culture of continuous improvement, data-driven decision-making, financial performance, and talent development, while ensuring exception...
Senior Manager I, Marketing & Campaign Strategy. Position Profile. The. Senior Manager I, Marketing & Campaign Strategy. is responsible for developing and executing strategies that align with business objectives for campaigns and go-to-market initiatives. This role requires a strategic thinker with a deep understanding of market dynamics and company culture. The ideal candidate is a collaborative leader who embraces innovation and ensures best-pr...
As a Field Services Support Specialist II, you’ll be the go-to expert for delivering technical service, training, and support across Ricoh’s product and solution offerings. This role demands a high level of independence, technical proficiency, and customer focus, with opportunities to lead, mentor, and contribute to new business initiatives. 🔧 Key Responsibilities 🛠 Technical Expertise. Configure, install, troubleshoot, network, and maintain Ri...
Job Description. Senior Field Representative, Field Services Support. POSITION PROFILE. Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products. Additional responsibilities may include Team Lead/Coordinator role. Position requires 1 (one) Industry Certification. Job Duties And Responsibilities. Specializes in the servicing and repair of a ...
Position Profile. The Administrator, Print Support is responsible for the daily support of assigned. RICOH-managed devices. within the customer’s fleet. This includes delivery of supplies, service coordination, and asset management to ensure print availability and compliance with. Service Level Agreements (SLAs). The role involves responding to customer requests, service alerts, and providing technical support and training with a strong focus on ...
Position Overview. We are seeking a technical professional to join our team in the design, testing, development, and support of Ricoh Software Products and Systems. This role involves contributing to new and existing software solutions, typically as part of a larger project. The ideal candidate will work under general supervision and collaborate with senior professionals. Key Responsibilities. Participate in software development activities for ne...
Company Description. Ricoh USA, Inc. integrates people, processes, and technology to help organizations effectively manage information and unlock their full potential. As a global leader in information management and digital services, Ricoh enables over 1.4 million businesses worldwide to achieve a competitive edge. Serving a diverse range of industries, Ricoh delivers innovative solutions that uncover hidden insights and enhance business agility...
Position Profile. Responsible for evaluating and processing maintenance requests submitted to RFS. Ensures the integrity of the internal lease deck by auditing customer lease agreements, monitoring InfoLease reports, and updating InfoLease as needed. Provides guidance to non-FSB users on internal lease policies and collaborates with Sales, Customer Administration, and Accounting to initiate or resolve customer billing issues. Job Duties and Respo...
Account Sales Manager - Healthcare. The Account Manager plays a key role in solving critical business challenges and building strong, lasting customer relationships in the healthcare space. This position focuses on understanding each customer’s environment and aligning Ricoh solutions with their mission-critical goals through strategic engagement with decision-makers and influencers. Key Responsibilities. Business Development. Identify and pursue...
Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive...
Are you a mechanically inclined problem-solver with a passion for high-tech printing systems. Ricoh is seeking a. Field Specialist I – Advanced CIP. to join our dynamic team of experts delivering cutting-edge solutions in the world of digital print technology. What You’ll Do. Install, configure, and maintain high-speed multifunction printers (60–130 ppm) and finishing equipment. Troubleshoot complex technical issues and lead customer training ses...
