Front Desk - Oculoplastics

Location: Carmel, IN, 46280

Job Description:

The Front Desk - Oculoplastics is responsible for providing exceptional customer service to patients and visitors of the oculoplastics department. This position will be responsible for greeting patients, scheduling appointments, answering phones, and verifying insurance information. The Front Desk - Oculoplastics will also be responsible for maintaining patient records and ensuring that all necessary paperwork is completed accurately and in a timely manner.

Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Schedule appointments and maintain appointment calendar
• Answer phones and direct calls to appropriate department or staff member
• Verify insurance information and collect co-payments
• Maintain patient records and ensure that all necessary paperwork is completed accurately and in a timely manner
• Assist with other administrative tasks as needed

Requirements:

• High school diploma or equivalent
• Previous experience in a medical office or customer service role preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Proficient in Microsoft Office and other computer applications
• Ability to maintain confidentiality and handle sensitive information