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European Wax Center, the premiere speed waxing franchise in the beauty industry, is hiring a front desk associate. EWC is locally owned and operated by an involved female entrepreneur with more than ten years' experience in the beauty industry. We promote a professional and positive culture with an uncapped earning potential as one of the highest paying wax centers in the nation.
What we offer:
$15/Hour
Bonus opportunity every paycheck
Contest bonus
Paid Time Off
401K
Advancement opportunities
Flexible schedule
Major holidays off (center closed)
Work life balance: 10 days additional center closure annually
FREE waxing
40% discount on products
Team events
The Scoop: The front desk associate position is responsible for providing a lasting and engaging experience for our guests by booking reservations, checking guests in and out, and selling wax passes and products.
Must have: experience in sales, customer service or retail.
Must Have: reliable transportation and flexible schedule. Must work one Saturday or Sunday every weekend. AM shift is 8 AM to 2 PM and PM shift is 2 PM to 8 PM. Saturday shift is 8 AM to 5 PM. Sunday shift is 9:30 AM to 6 PM.
A Day in the Life of a Front Desk Associate
Sells wax passes to guests by educating guests on the benefits of a wax pass
Assists in sale of EWC products to guests by educating guests on the benefits of products
Must be goal-oriented and comfortable with set sales goals
Books guests’ reservations accurately and efficiently while providing an excellent guest experience
Creates new guest profiles by acquiring guests’ contact information and explaining center policies
Handles confidential information, including guest contact information, with a high degree of integrity
Answers guests’ questions and provides necessary resources for the guest to find answers in the future
Deescalates upset guests and thoroughly reports guest issue to center manager to enable manger to provide appropriate solution
Notifies center manager of any questions or concerns presented by guest or the team
Ensures desk area and equipment are clean and in good working order at end of shift
What Sets You Apart
Sales experience
Ability to be friendly and engaging on the phone with guests
Ability to focus on phone calls in a fast-paced environment
Ability to handle escalated calls with confidence and professionalism
Ability to build effective relationships with guests and all levels of professionals; must have good interpersonal skills.
Ability to prioritize work effectively
Strong verbal communication skills
Ability to receive constructive feedback from team and management
Must be able to work well with the team
Must be dependable and reliable
Must have flexibility to meet shift requirements
Must be a team player and pick up shifts, if needed
Education and Experience
High school diploma required. 1-3 years experience in sales, customer service or retail.
Full Time
$30k-39k (estimate)
06/02/2023
04/29/2024
The job skills required for Front Desk Associate include Customer Service, Verbal Communication, Futures, Flexibility, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
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Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
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Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
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The Front Desk employee ensures positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
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Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Front Desk Associate.