At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.

About this role:

Wells Fargo is seeking a Senior Digital Product Manager to join the Business Resiliency team within the Strategy, Digital and Innovation (SDI) line of business.

In this role you will be a strategic risk management partner and will lead and manage the day-to-day policy requirements and implement the Business Continuity and Resiliency Plans (BCP), including business continuity preparedness as well as execution during the time of need. You will also partner with stakeholders (including other Resiliency Officers, Functional Managers, and line of business partners) to complete activities. This position is a visible role that must work well with problem solving and a wide variety of responsibilities in a quickly evolving, rapid-paced environment. Superior relationship building skills, with the ability to communicate effectively to all levels of the organization is imperative, along with a strong bias toward execution and getting things done.

In this role, you will:

• Lead or participate in variety of complex functions within the digital environment

• Contribute to large-scale planning related to the execution of the digital strategy

• Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors

• Independently resolve complex issues

• Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements

• Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals

• Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives

Required Qualifications:

• 4 years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Demonstrated experience with business continuity planning, covering planning for loss of technology, facilities, workforce, data and other dependencies

• Experience managing Business Continuity Plan documents

• Excellent verbal, written, and interpersonal communication skills

• The role requires a sense of urgency, passion for results, and personal accountability for achievement

• Strong analytical skills with high attention to detail and accuracy

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

• Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions

• Ability to work and influence successfully within a matrix environment and build effective business partnerships and collaborating with other business and functional areas including in a virtual environment where key team members and partners are in various time zones and locations

• Knowledge and understanding of finance in banking: regulations, compliance, policies, process, and procedures with a focus on Business Continuity Planning and Risk Management

Job Expectations:

• This position is not eligible for Visa sponsorship

• This position is a hybrid work model. Must be willing to work out of Charlotte, NC, San Francisco, CA, Concord, CA or New York, NY approximately 3 days a week

The Business Resiliency Coordinator (BRC) for Strategy, Digital and Innovation (SDI) will be a strategic risk management partner and will lead and manage the day-to-day policy requirements and implement the Business Continuity and Resiliency Plans (BCP for short), including business continuity preparedness as well as execution during the time of need. They will also partner with (other) Resiliency Officers and Functional Managers and others to complete activities. This position is a visible role that must work well with problem solving and a wide variety of responsibilities in a quickly evolving, rapid-paced environment. Superior relationship building skills, with the ability to communicate effectively to all levels of the organization is imperative, along with a strong bias toward execution and getting things done.

Pay Range

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.