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Senior Lead Digital Product Manager - Digital Payments
Wells Fargo CHARLOTTE, NC
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$150k-181k (estimate)
Full Time | Banking 1 Month Ago
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Wells Fargo is Hiring a Senior Lead Digital Product Manager - Digital Payments Near CHARLOTTE, NC

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.

The Team:

The digital transfers team is responsible for leading the strategy, managing the roadmap and delivery of transfers capabilities to our 30MM customers. Working closely with technology and lines of business partners, the team will transform legacy products and processes into new capabilities that will excite customers, serve more segments, and accomplish this in less time than it takes with legacy systems and processes. The scope of responsibilities spans consumer and small business, across the enterprise including deposits, credit, payments, and investing.

About this role:

Wells Fargo is seeking a Senior Lead Digital Product Manager, preferably with a background in Payments and/or Fintech to join the Digital Transfers team. In this role, the individual will lead the strategy to modernize the transfers application by working with technology to understand and articulate the business value and with the analytics team to use metrics and VOC for a data-driven solution. They will create a trusted relationship with digital stakeholders across consumer lending and investment lines of businesses to understand the needs of the channel and align them with transfers platform priorities. They will work with delivery teams to ensure the channel’s needs are met.

In this role, you will:

  • Support the development and execution of the digital transfers platform strategy across the enterprise to achieve business outcomes, with specific focus on digital channel and associated platforms such as email and messaging communications.

  • Act as an advisor to senior leadership to make strategic decisions for resolving highly complex and unique challenges related to Digital Channel Integration that require solid analytical skills, extensive knowledge of digital platform capabilities, and understanding of the business, delivering longer term and large-scale solutions.

  • Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking.

  • Strategically engage with all levels of professionals and managers across the enterprise

Required Qualifications:

  • 7 years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • Proven delivery of digital products and services to large-scale client base

  • Working understanding of consumer digital payments solutions and overall ecosystem

  • Experience working with User Experience teams to drive out overall customer experience

Desired Qualifications:

  • 4 years experience creating and executing strategic product roadmaps

  • Experience working on defining and articulating product vision

  • Experience working in a large matrixed organization

  • Experience understanding complex needs and business requirements

  • Experience working in Agile environment

  • Proven ability to translate complex technologies into cohesive story articulating business and customer benefit

Job Expectations:

  • This position is not eligible for Visa sponsorship

  • This position is a hybrid work model, must be willing to work out of Charlotte, NC, New York, NY or San Francisco, CA 3 days a week

Pay Range:

  • Charlotte, NC: $120,400 - $250,000

  • New York, NY: $138,500 - $287,600

  • San Francisco, CA: $138,500 - $287,600

Pay Range

$120,400.00 - $287,600.00

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan
  • Paid Time Off
  • Parental Leave
  • Critical Caregiving Leave
  • Discounts and Savings
  • Health Benefits
  • Commuter Benefits
  • Tuition Reimbursement
  • Scholarships for dependent children
  • Adoption Reimbursement

Posting End Date:

11 Apr 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$150k-181k (estimate)

POST DATE

03/19/2023

EXPIRATION DATE

05/28/2024

WEBSITE

wellsfargo.com

HEADQUARTERS

LITCHFIELD, MN

SIZE

>50,000

FOUNDED

1852

TYPE

Public

CEO

SUSAN LEISHER

REVENUE

>$50B

INDUSTRY

Banking

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About Wells Fargo

Wells Fargo is a provider of personal and commercial financial services including banking, mortgage, investment, credit card and insurance.

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