About this role:

Wells Fargo is seeking an experienced Senior Business Execution Consultant to join the Merchant Services Product Marketing Team as an RFP Content Manager. This role is a key individual contributor to the Request for Proposal (RFP) team, leading the development and management of content to effectively respond to RFPs for Merchant Services products and services.

This role reports to the Merchant Services Product Marketing leader and partners with Merchant Services sales, product, and account management teams to write, curate, and maintain compelling, accurate, and timely proposal content in our central repository of approved Merchant Services RFP content. The RFP Content Manager is responsible for ensuring ongoing compliance of all Merchant Services RFP content with various corporate and business policies and adherence to Legal and Compliance guidance. Our ideal candidate will have a blend of excellent business writing and project management skills, with the ability to leverage their strengths in content development as well as proposal management and coordination. Familiarity with the financial services and/or payments industry is highly preferred.

Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Research and gather information from subject matter experts across the organization, including sales, product, account management, Compliance, and Legal to develop and edit standard and customized language as needed to respond to Merchant Services RFPs
• Manage and maintain Merchant Services-related RFP content in our centralized repository of RFP responses to ensure all content remains accurate, relevant, and compliant. 
• Review, proofread, and check qualitative and quantitative content for effectiveness (e.g., clarity, readability, accuracy, persuasiveness, and compliance) as well as style (e.g., Wells Fargo brand standards and voice, grammar, punctuation, word usage, sentence structure, and spelling) to deliver a consistent brand experience across Wells Fargo’s lines of business.
• In conjunction with the Merchant Services RFP Proposal Manager, facilitate and manage development of well-designed RFP responses as needed.

Required Qualifications:

• 4 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 3 years of RFP response writing and/or RFP proposal management experience
• Strong B2B business writing skills with impeccable attention to detail
• Ability to craft clearly written and effectively positioned content that makes complex technical subjects easy to comprehend and sets clear client expectations.
• Familiarity with overall RFP processes, contributors, timelines and best practices
• Extensive experience with formatting, reviewing and proofreading of materials for content accuracy, effectiveness, alignment with overall messaging strategies, and adherence to brand standards.
• Excellent verbal communication and interpersonal skills to effectively interact with leadership and collaborate with cross-functional subject matter experts.
• Highly organized with strong project management skills and a proven ability to handle multiple concurrent assignments; takes personal responsibility for producing deliverables under tight deadlines; works well under pressure in a rapidly changing environment while maintaining the highest quality standards.
• Team player and self-motivated with a strong work ethic who can work independently.
• Strong problem solver with analytical mindset and the ability to proactively research solutions, suggest resolutions, and recommend process improvements.
• Technical acumen to quickly learn and master software and platforms used to manage and streamline the RFP response process.
• Experience with B2B enterprise-level marketing communications, preferably in the financial services and/or payments industry.

Pay Range:

Concord & San Francisco CA: $100,800 - $179,200 Annually.

New York NY: $100,800 - $179,200 Annually.

*Only internal employees that currently reside in Wells Fargo Cards & Merchant Services will be considered for the following locations:

Minneapolis MN

Concord CA

San Francisco CA

Pay Range

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.