About this role:

Wells Fargo is seeking a Senior Business Execution Consultant (Localization/Translation Project Manager) in our Chief Customer Office. Learn more about our career areas and lines of business at wellsfargojobs.com 

In this role, you will:

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives

• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations

• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business

• Work independently to make recommendations for support function by providing support and leadership

• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience

• Collaborate and consult with team leaders in developing project plans, policies and procedures

• Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

• Support intake and routing of translation requests received from line of business partners

• Collaborate with and influence line of business partners, third party Language Service Providers (vendors) and linguists to provide project support throughout the translation services process and drive strategic initiatives

• Support vendor relations, such as training, quality incidents and concerns/challenges

• Interact directly with external parties to influence, optimize, and negotiate on business operations related to strategy and execution

• Support application maintenance and upgrade activities

• Support ad hoc reporting, projects and initiatives as needed

Required Qualifications:

• 4 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong project management experience within translation and localization industry

• Strong presentation skills

• Intermediate to advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

• Excellent verbal, written, and interpersonal communication skills

• Solid problem-solving skills

• A diplomatic and professional approach to providing and receiving feedback and critiques

• A willingness to look beyond the day-to-day work and seek out opportunities and understand big pictures

• Ability to collaborate in a virtual team environment and develop effective relationships with both internal clients and external vendors

• Ability to multi-task and prioritize in a time-sensitive and deadline-driven environment

• Adaptability, flexibility, and attention to detail

• Positive attitude, and the willingness to constantly learn new things

• Experience with Adobe Acrobat and other common content tools

• Experience with translation management systems (SDL TMS or WorldServer) and Computer Assisted Translation tools (Trados Studio, SDLX or equivalent)

• Experience working in a complex, matrixed organization

Job Expectations:

• Must be able to report to a physical office on a hybrid schedule

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.