About this Role:

Wells Fargo is seeking a Lead Business Execution Consultant in Global Operations within the Chief Operating Office. This position will have responsibility to develop strategies, analyze data, and ensure flawless execution, helping the CIB LOB develop and execute multi-year Global Delivery plans.

The Operations Global Solutions Program Office (GSPO) provides guidance and support for all Operations groups to operate more efficiently and effectively in a global delivery environment while ensuring proper oversight and governance for compliance with related policy guidelines.

In this role, you will:

• Identify, develop, and evaluate opportunities for the use of a global workforce delivery to increase efficiency, to provide resilience, and to create a better customer experience.
• Work with senior leaders to develop long-term global service strategy and risk appetite boundaries
• Be a thought leader in developing and sharing industry insights and other relevant communication
• Manage specific business initiatives and ongoing forecasts for global delivery growth
• Ensure ongoing adherence to the Global Delivery Activity Policy and other international policy guidelines, including completion of Risk Assessments for the GDA Portfolio per policy requirements and strengthen our governance framework in partnership with business, control and IRM stakeholders.
• Track and report on the status of global sourcing initiatives to senior business leaders to ensure goals are being achieved; Act as key point of contact for CIB Operations partners throughout and after initiatives to ensure ongoing viability and efficiency.
• Support ongoing business reviews with global delivery to ensure program is operating as intended and ensure data quality of GDA portfolio.
• Support teams through the discovery, analysis, and implementation of viable initiatives with other efficiency related opportunities such as process automation, re-engineering, workflow tool utilization and other process excellence tools

Work Location: 401 S Tryon Street, Charlotte, North Carolina 28202
*Required work location listed above

Required Qualifications

• 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications

• Ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment.
• Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives
• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
• Change Management experience capturing and documenting complex business and functional requirements which may include workflows, process maps, or business processes.
• Work experience in any of the major business divisions within a bank
• Global Delivery/ Outsource experience with a large, multinational company
• Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• A BS/BA degree or higher

Job Expectations

Ability to travel up to 10-20% of the time

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.