123 Customer Service Representative Jobs in Washington, DC
Waste Connections is Hiring a Customer Service Representative Near Washington, DC
As a member of our team of Customer Service Representatives, you will feel like you're a part of something bigger than yourself. Our Customer Service team works together towards a common goal, connecting with our fellow community members to solve problems and provide best in class environmental services. This position is at our Weatherford, Texas location and expected hours are Monday-Friday 8am-5pm.
DUTIES AND RESPONSIBILITIES:
- Work in conjunction with other departments to resolve customer disputes.
- Work in a fast paced, cooperative, high call volume environment.
- Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints in a courteous manner.
- Use our customer relationship software while on the phone to receive orders for installation, activation of services, discontinuance of services, or changes in service.
- Solicit sale of new or additional services.
- Assist in other areas as needed
- Work environment is in a call center. Areas are clean, ventilated, and well-lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
- CSR call areas can be noisy. This position will include time spent sitting, typing, or looking at a computer screen for the majority of the day.
- 1 years of Customer Service experience. Experience in a high call volume atmosphere a plus!
- Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
- Excellent organization and communication skills.
- Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Job Summary
Full Time
$42k-53k (estimate)
04/25/2024
05/12/2024
wasteconnectionspa.com
EXTON, PA
25 - 50
1999
PATRICIA M CODY
$10M - $50M
Utilities
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
