Company Description

At Voip Voiceline, we’re here to transform the customer experience and engagement with your brand. We understand that you need to focus on the innovation of your products, therefore, we have training processes in place for any of your customer service needs. We’ll handle everything, from quickly sorting customer issues to scheduling appointments or consultations for your company services. We provide outsourced excellence to the businesses we assist, helping brands effectively handle customer issues that surface day-to-day.

Job Description

We are looking for an Enthusiastic Reception Associate to join our team. Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives.

This is an unparalleled opportunity for a passionate and motivated person to start their professional career in an accelerated environment. You must have an attractive, outgoing, and operations-focused attitude. Possess extraordinary customer service skills.

Salary range: $38720 - $44560 per year.

Responsibilities:

• Answer phones and operate a switchboard.
• Answer inquiries about the company.
• Ensure the reception area is tidy.
• Collect and distribute parcels and other mail.
• Perform basic bookkeeping, filing, and clerical duties.
• Take and relay messages.
• Organize and manage multiple office needs and offer assistance enthusiastically.
• Proactively provide general administrative support and help with company documents and documents.
• Take the opportunity to work with other teams on selected projects to boost commercial initiatives.
• Ability to work independently as well as a member of a team
• Update appointment calendars.
• Schedule follow-up appointments.

Qualifications

• Have excellent interpersonal communication and writing skills along with a strong telephone presence.
• Enjoy solving problems, master the use of a computer and MS Office applications, including Word, Powerpoint, and Excel.
• Have experience in office administration and/or administrative assistant - preferred but not necessary.
• Knowledge of principles and business letter writing and basic report preparation; English usage, grammar, spelling, punctuation, and vocabulary; compose, independently or from oral instructions, correspondence, memoranda, and other reports and materials is an asset.
• Knowledge of standard office administrative practices and procedures, including the use of standard office equipment is a plus.

Additional Information

• 401(k)
• Disability Insurance
• Employee Assistance Program