The HR Shared Services Transactions Specialist provides responsive and accurate HR transaction and data processing for a broad range of personnel transactions. Coordinates the resolution of and/or referral of specific policy-related procedural problems and inquiries to the appropriate party. Provides analytical and technical support as well as process navigation assistance to department representatives pertaining to processing of personnel transactions. Essential Functions: Provides responsive and accurate transaction and data processing for a broad range of personnel transactions, ensuring accuracy and completeness of data and compliance with the organization’s policies, procedures, and guidelines. Receives, reviews and processes all relevant source data documentation pertaining to hiring, termination, employee status changes, special compensation and/or special contract assignments for entry into Workday. Works with various functional areas to resolve policy-related, process-related, or procedural problems and/or inquiries pertaining to personnel changes. Confirms accuracy and integrity of data entered; maintains data in HRIS systems and databases and assures updated information is available on a timely basis. Participates in testing, trouble shooting and problem resolution in the development and maintenance of human resources data bases, enterprise resource planning systems, and manual/electronic filing systems on an as needed basis. Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) to three (3) years of human resources experience in a role requiring customer interaction and problem resolution Demonstrated proficiency with Microsoft Office products. Experience PREFERRED 1 – 3 years of experience in Payroll Healthcare HRIS experience Basic understanding of HR and Payroll concepts, policies and procedures. Exercises independent judgement in the interpretation of inquiries and determining the appropriate guidance. Well organized, detail oriented with the ability to work with all levels within the organization. Education/training REQUIRED: High School diploma or equivalent Education/training PREFERRED: Some College coursework Independent action(s) required: Must possess a team-focused, self-motivated attitude with the ability to work with a modest degree of supervision. Excellent listening and communication skills with the ability to provide high quality customer service. Well organized, detail oriented with the ability to work with all levels within the organization. Basic understanding of HR and Payroll concepts, policies and procedures. Exercises independent judgement in the interpretation of inquiries and determining the appropriate guidance. Supervisory responsibilities (if applicable): N/A Additional position requirements: Able to work varying 8 hour shifts from 6:00 a.m. – 8:00 p.m. Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical Lifting 20-50 lbs. Activities Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all: • One college and four health sciences schools • An academic medical center • A Level I trauma center • One of only two NCI-designated cancer centers in Virginia • The region’s only full-service children’s hospital • More than 800 physicians in 200 specialties • With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.