Duties

The Office Director provides leadership to the GTM/OTA team and serves as the senior management advisor to the Director General of the Foreign Service and Director of Global Talent Management on world-wide workforce planning. The incumbent plays a key role in the Department’s management of its Civil Service and Foreign Service workforce, and is responsible for developing, presenting, and justifying human capital requirement options in line with foreign policy priorities and objectives as well as legislative mandates. Specifically, the incumbent:

Advances analytical tools that assess workforce requirements and identify potential staffing and skill shortages. Directs in-depth reviews, develops options, and presents recommendations to guide management decisions on personnel related resource issues, e.g., position management, personnel intake, promotion policies and calculations, balancing among categories of employment, and overall employment strength.

• Provides overall guidance and direction to management teams in the conduct of organizational studies to explore, evaluate, develop, and introduce new systems, methods, and techniques to improve organizational structure, the allocation and utilization of human resources, and the efficiency and effectiveness of operations. Study results and recommendations that can impact the development of policy and/or operational procedures, as well as the overall management of the Department.

Requirements

Conditions of Employment

• U.S. Citizenship is required.
• Must be able to obtain and maintain a Top Secret security clearance.
• Incumbent will be subject to random drug testing.
• Requires a financial disclosure statement, OGE-278.
• One year probationary period, unless excepted by regulation.
• Verification of employment eligibility in the United States is required.

This position is a drug-testing designated position subject to random testing for illegal drug use. Appointment will be subject to the applicant's completion and favorable adjudication of a background security investigation. The Ethics in Government Act, PL 95-521 requires the applicant selected for this position submit a financial disclosure statement, OGE-278, prior to assuming the SES position, annually, and upon termination of employment.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  All required documents listed below must be submitted to our automated system "Gateway to State" prior to the closing date of this announcement, which is 11:59 p.m. Eastern Standard Time. See Step 3 under "How to Apply."

  • Resume
  • SES Executive Core Qualifications
  • SES Mandatory Technical Qualifications
  • SES Non-Competitive Documentation (if applicable)
  • Performance Appraisal (most recent – if applicable)
  • SF-50 Notification of Personnel Action (if current federal employee)

  PLEASE READ INSTRUCTIONS BELOW PRIOR TO SUBMITTING YOUR APPLICATION. INCOMPLETE APPLICATIONS WILL BE RATED AS “INELIGIBLE” AND WILL NOT RECEIVE FURTHER CONSIDERATION:

  • A completed informational questionnaire.

  Applicants must complete the online questionnaire associated with this job announcement.

  • A resume of relevant experiences and accomplishments (not to exceed 5 pages). Please ensure your resume is uploaded with pages numbered, preferably in .pdf format. Failure to upload and number pages, including documents
    exceeding page limit will be marked “ineligible.”

  Your resume serves as a basis for qualification determinations and must highlight your most relevant and significant work experience as it relates to this job opportunity. Your resume must demonstrate executive potential such
  as experiences, accomplishments, activities, recognition, and awards related to each Executive Core Qualification (ECQ) and breadth and scope of professional accomplishments. Experience refers to paid and unpaid experience, including volunteer work done through National Service
  programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and/or the
  number of hours worked/volunteered per week. For assistance with creating a resume, please click here. Please note that if a cover letter is submitted, it counts towards the 5-page limit.

  • Executive Core Qualification (ECQ) statements are limited to a maximum of two pages per ECQ(not to exceed 10 pages). Please ensure your ECQs are uploaded with pages numbered, preferably in .pdf format. Failure to upload and number pages, including documents exceeding page limits will be marked “ineligible.”
    All applicants must submit written narrative statements describing your accomplishments against each of the ECQs. You must address each ECQ separately and are required to respond to all ECQs. When addressing the ECQs, applicants should include one or two notable examples (within last 10 years) using the Challenge-Context-Action-Result (CCAR) model:
    
    
    • Challenge: Describe a specific problem or goal.

  • Context: Talk about the individuals and groups you worked with, and/or the environment in which you worked, to tackle a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).

  • Action: Discuss the specific actions you took to address a challenge.

  • Result: Give specific examples of the results of your actions. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

  Additional information on the ECQs is available at https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf.

  • Mandatory Technical Qualification (MTQ) statements are limited to a maximum of two pages per MTQ. Please ensure your MTQs are uploaded with pages numbered, preferably in .pdf format. Failure to upload and number pages, including documents exceeding page limits will be marked “ineligible.”

  All applicants must submit written narrative statements describing your accomplishments against each of the MTQs. You must address each MTQ separately and are required to respond to all MTQs. When addressing the MTQs, applicants should include one or two
  notable examples (within last 10 years) using the Challenge-Context-Action-Result (CCAR) model:

  • A performance appraisal for the most recent performance rating period. The performance appraisal will be used to validate that the candidate is in good performance standing and has not been recently placed on a performance improvement plan.
  • SF-50 (or equivalent) Notification of Personnel Action

  If you are currently serving under a federal career or career conditional appointment, a career SES appointment, are eligible for reinstatement into the career SES, or have successfully completed an SES Candidate Development Program approved by OPM,
  you must submit an SF-50 that shows current series and grade level or proof of non-competitive eligibility, i.e., conversion to career SES SF-50 or SES Certificate. If you fail to do so, you will be rated as "ineligible." Do not submit cash or performance
  award SF-50.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  Please carefully read all the instructions before you begin the application process.
  To apply for this job opportunity, you must submit a resume and an on-line application through the Office of Personnel Management's (OPM) application system, USAJOBS. This information will be transferred to the Department of State's Gateway to State Automated Application System.
  You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the following four-step application process:
  STEP 1:Select the "Apply On-line" button and follow the instructions to register or sign into USAJOBS.
  STEP 2: Submit a detailed resume or any other written format you choose documenting your job-related qualifications, experience, and education (if applicable). Cover letter is optional. If you submit a cover letter, you must also submit a resume. Please see the “How You Will Be Evaluated” section for specific information that should be outlined in your resume.
  STEP 3: Answer the job-specific self-assessment questions (ECQs) on-line through the Gateway to State automated application system. These questions will be used to evaluate your qualifications and experience for this job opportunity.
  STEP 4: Submit narrative statements for each MTQ as indicated in the Qualifications section of this announcement. Upload the statements under the SES Mandatory Technical Qualification Narratives cover sheet. These questions will be used to evaluate your qualifications and experience for this job opportunity.

  STEP 5: Submit all required documentation, applicable to you, listed in the Required Documents section of this job opportunity to the Department’s automated application system "Gateway to State" prior to the closing date of this announcement. For instructions on how to view the status of your supporting documentation, please click here.
  Technical assistance with your on-line application can be obtained by contacting the Help Desk at mgshelp@monster.com OR by calling (866) 656-6830 or (703) 269-4944 between the hours of 7:00 a.m. and 7:00 p.m. ET
  ALTERNATE APPLICATION PROCEDURES
  NOTE: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package by fax. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET, at least two working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement.
  NOTE: Paper applications and information sent by mail WILL NOT BE ACCEPTED.

  Agency contact information

  JoAnn E. Moore

  Phone

  202-663-2137

  Fax

  000-000-0000

  Email

  ERPMSES@state.gov

  Address

  U.S. Department of State
  2401 E Street, N.W.
  Room H-1104
  Washington, District of Columbia 20520
  United States

  Next steps

  After all application packages have been received, we will review your resume to ensure you meet the basic qualification requirements. After we review and evaluate all applications, the most highly qualified candidates will be referred to the hiring manager for further consideration and possible interviews. After a tentative job offer, we will conduct a suitability and or security background investigation.

  You will be notified up to four times during the hiring process:
  1. Upon receipt of your application.
  2. Upon minimum qualification determinations.
  3. After the certificate is issued.
  4. After final selection is made.
  For instructions on how to view the status of your application, please click here.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

All groups of qualified individuals. Noncompetitive (Current career SES, QRB certified graduates of SES candidate development programs and individuals with SES reinstatement eligibility) "You are encouraged to read the entire announcement before you submit your application package. Your application may not get full consideration if you do not follow the instructions as outlined."