With a vision to build a data-driven ecosystem that drives resources to impact, UpMetrics empowers organizations with the knowledge and the tools to accelerate the impact of their mission. Through platform and team, the mission-driven company empowers organizations to collect, analyze, and learn from data to gain insights, drive impact, and inspire change. UpMetrics combines a cutting-edge impact analytics and reporting platform with top-tier professional services to help partners define their narrative and create positive change.

Location: San Francisco Bay Area

Department: Product Department & Executive Team

Reports to: Chief Executive Officer

We are looking for a candidate located in the San Francisco Bay Area, applicants not located in this area will not be considered.

As the Chief Product Officer at UpMetrics, you will lead and manage the product vision, strategy, and execution. We are looking for a cross-functional leader who will work with a range of stakeholders to understand the market requirements, analyze the competition, and deliver the product vision and road map. The role requires experience championing product vision across teams, establishing and executing priorities in a high-paced environment, as well as working closely with engineering leadership to ensure that the product meets the market opportunity.

This is a great opportunity for someone who wants to help scale an amazing company that is working with organizations that are changing the world. If you are motivated, passionate about social impact, and are results-driven, we’d like to meet you.

Responsibilities

• Develop and execute a comprehensive product strategy aligned with the company's overall goals and vision 
• Collaborate cross-functionally with engineering, design, marketing, and other teams to drive product innovation, enhance user experience, and optimize revenue growth and customer retention strategies
• Drive and deliver a product roadmap with the engineering team in alignment with client and market needs
• Build and lead a high-performing product team, including product managers, designers, and analysts, by providing guidance, mentorship, and fostering a culture of innovation
• Use data analytics and metrics to track product performance, gather user feedback, and derive actionable insights for product improvements
• Oversee the product development process, from ideation and design to testing and release, ensuring high-quality and timely delivery of features and updates
• Plan and execute product launches, including coordinating marketing campaigns, sales enablement, and customer communications
• Continuously evaluate and iterate on product processes, tools, and methodologies to drive efficiency, quality, and innovation within the organization
• Ensure product compliance with industry regulations and standards, as well as maintaining strong security practices to protect customer data

• 10 years of industry experience delivering highly successful and innovative SaaS products 
• Proven track record of success in product management, preferably in a startup environment
• Strong leadership skills with the ability to inspire and motivate cross-functional teams to achieve company goals
• Deep understanding of market analysis, user feedback analysis, and product development methodologies, including agile and lean startup principles
• Creative problem-solving skills and data-driven decision-making approach, using analytics to track product performance
• Exceptional presentation, communication, and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders
• Ability to collaborate closely with the Engineering Director to align product vision with technical feasibility
• General understanding of the impact sector (impact investors, nonprofits, and foundations) 

• Team First — ​​Collaboration is key. We support each other, respect each other’s strengths, varying backgrounds and views. We value everyone’s input.
• Client Focused — ​Our work is personal. Many of us have direct experience working in the field and are deeply passionate about what we do. We take a partner approach with all our clients.
• Show Integrity — We are open, honest, ethical, and fair. We expect integrity from the team internally and the people we choose to partner with. ​​
• Reflect and Improve — We are a data company always looking to get better. We test often, iterate, and look closely at metrics to build capacity and inform decisions.
• Let's Go! — To create positive change, we never settle. In uncharted territory, we embrace challenges as opportunities, take ownership, and strive for excellence.

• $180,000-240,000 annual salary based on experience
• Equity incentive plan
• 70% employer-paid health insurance for employees and family 
• Dental and vision insurance
• Fully paid Life and Accidental Death & Dismemberment insurance 
• Fully paid Short- and Long-term Disability insurance
• Unlimited time off policy, plus paid holidays and monthly Wellness Fridays
• Parental leave policy
• FSA plan, lifestyle spending account (LSA) for eligible professional development, wellness, and mental health expenses, and Employee Assistance Program via The Hartford
• 401K plan
• Remote work equipment
• ​Annual company retreat and quarterly virtual company events
• Outstanding team and meaningful work

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women/other underrepresented individuals only apply when they meet 100% of them. We believe that people of color, people from working-class backgrounds, women, and LGBTQ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities, or who are members of other marginalized communities. If you think you have what it takes, possess transferable skills, and are quick to learn, but don’t necessarily satisfy every requirement or meet every qualification, we would love to hear from you!

UpMetrics is committed to the full inclusion of all qualified individuals. As part of this commitment, UpMetrics will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact the People Operations team at peopleops@upmetrics.com