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Business Service Specialist
$130k-162k (estimate)
Full Time 1 Month Ago
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University of Maryland Baltimore County is Hiring a Business Service Specialist Near Baltimore, MD

Department:

Academic Success Center

The mission of the Academic Success Center (ASC) is to provide centralized academic support services for all undergraduate students to help them achieve their individual goals and earn a UMBC degree. Guided by caring peers, staff and faculty, and in collaboration with the campus community, the ASC’s programs (Academic Learning Resources, Academic Policy, and Academic Advocacy) empower students to identify and engage with learning resources and to develop skills and strategies for success in their academic journey and beyond.

Position Overview:

The University of Maryland, Baltimore County (UMBC) is seeking a Business Services Specialist in the Academic Success Center. Reporting to the Associate Vice Provost and Assistant Dean (AVPAD), the incumbent will be responsible for managing the administrative infrastructure (i.e., accounting, procurement, grants and contracts, accounts payable, human resources, payroll, finance and budget and facilities management functions) of the Academic Success Center, a unit within the Division of Undergraduate Academic Affairs. The incumbent will also be responsible for, evaluating and streamlining existing administrative processes and procedures to increase efficiency, facilitate highly responsive support working with the ASC Team to promote excellence in the operations of the center.

Why Work at UMBC?

UMBC offers competitive compensation. This role starts at $46,407 and has 11 days of vacation as well as winter break, spring break, and personal days for regular full time roles. Tuition remission is also available.

What is it like to work at UMBC? Check out Glassdoor or really. And read about our recent award, UMBC is a 2023 Great College to Work for…. In every category.

Telework:

A hybrid telework schedule may be available.

Responsibilities:

The Business Services Specialist will be responsible for managing the following activities and providing exceptional administrative support as requested by the Academic Success Center Team to ensure successful operations of the Academic Success Center and that work meets established standards of quantity or quality.

  • Assists in planning and developing the ASC budget. Analyzes areas of expenditures and revenues; identifies problem areas; and recommends changes. Prepares budget amendments and maintains records of salary and FTE encumbrances.
  • Assists in preparing applications or renewals for grants and contracts. Develops cost projections such as salary and fringe benefits.
  • Supervises the creation, maintenance, reconciliation of accounts using an automated database.
  • Oversees the preparation and processing of payroll journals, purchase requisitions, and timekeeping records.
  • Coordinates the personnel requirements of the ASC with the institution`s human resources office with regard to recruitment, training, classification/compensation, payroll, or benefits.
  • Oversees department billing for postage, telephone, copier, etc.
  • Authorizes and monitors the payment of invoices. Resolves discrepancies with vendors or service providers.
  • Sets up and monitors the ASC maintenance and service contracts on equipment, instruments, and facilities.
  • Prepares activity, financial, and annual reports or analyses.
  • Serves as department liaison to central offices of the institution as well as administrative offices at UMBC.
  • Works closely with the AVPAD to assist with the formation of the annual ASC budget, create and analyze reports for ASC operations, assist with communications, offer calendar support as well as provide recommendations for evaluating and streamlining existing administrative processes and procedures.
  • Provides administrative support (i.e., scheduling rooms, assisting with logistics/planning, catering, taking minutes, etc.).
  • Serves as a back-up to the Coordinator, ASC Guest Experience when necessary.
  • Performs other duties as assigned.
Required Minimum Qualifications:
  • High School Diploma or GED
  • Six years progressively responsible experience in a combination of budgeting, accounting, payroll, purchasing, and personnel work.
    Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
  • Ability to effectively problem solve, think critically, and communicate effectively with college students and staff in situations of shared responsibility and confidentiality.
  • Must be able to work independently and within a team environment, and demonstrate excellent verbal and written communication skills.
  • Individuals should be able to thrive in a high-paced and dynamic environment with demonstrated experience in providing administrative support.
  • Requires exceptional organizational and problem solving skills, attention to detail and dedicated customer services skills.
  • Ability to handle sensitive and confidential matters with discretion and tact.
Preferred Qualifications:
  • Bachelor’s Degree Preferred
  • Experience with PeopleSoft Finance, PAW and REX Reporting
Background Screening Statement:

A background check will be required.

Special Instructions to Applicants:

Upload a cover letter and a resume.

Closing Date:
Open Until Filled
Benefits:

UMBC offers a rich benefits package including the following for nonexempt regular employees.

Generous Leave which includes accruing the following for full time positions:

  • 11 Days of Annual Leave (increases with years of service)
  • 15 Days of Sick Leave
  • 15 Holidays
  • 3 Personal Days

Tuition Remission:

  • 8 credit hours per semester
  • Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

  • Life and disability insurance
  • Retirement/Pension plan
  • Professional development opportunities
  • Wellness opportunities
  • & Much more

Contingent II positions may include benefits.

Benefits offered align with type (Regular, Contingent II, etc.) of position.

Salary:
Pay Range 11 (starting at $46,407) based on the University System of Maryland Pay Program
Hours:
Full-time
Type:
Regular
FLSA Status:
Nonexempt
Equal Opportunity Statement:
UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
Title IX:
As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.

Accommodation:

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization
As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Job Summary

JOB TYPE

Full Time

SALARY

$130k-162k (estimate)

POST DATE

03/12/2024

EXPIRATION DATE

05/11/2024

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The job skills required for Business Service Specialist include Customer Service, Planning, Written Communication, Problem Solving, Collaboration, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Business Service Specialist positions, which can be used as a reference in future career path planning. As a Business Service Specialist, it can be promoted into senior positions as a Business Development Associate V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Service Specialist. You can explore the career advancement for a Business Service Specialist below and select your interested title to get hiring information.