Extra Help - Customer Service Assistant - College of Medicine - Office of the Dean

This Position is temporary, non-benefits eligible, and is limited to 900 hours.

Hiring Department: Extra Help - Customer Service Assistant - College of Medicine - Office of the Dean

Location: Chicago, IL USA

Requisition ID: 1020289

Posting Close Date: 8/24/2023

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

Position Summary
Employees in this class are entry level assistants who receive training in departmental rules, regulations, and policies and provide basic informational services to campus clients. They work under direct supervision from higher personnel.
Duties & Responsibilities

• Administers and scores aptitude, achievement, and other educational measurements at either on- or off-campus locations;

• Oversees test day activities, including examinee check-in and identification, testing environment, test security, examinee conduct, and supervision of testing staff;

• Plans and implements procedures for the maintenance and disposition of records and materials, including the assembling of data and compilation of testing follow-up reports;

• Coordinates the processing of selected examinations through computerized scoring and distribution of results;

• Confers with students and other interested parties (such as faculty, public school officials, and parents) regarding testing opportunities and requirements, score interpretations, and policies concerning standardized tests;

• Represents testing service at various meetings, open houses, orientations, and to the general public;

• Maintains an inventory and adequate supply of testing materials (such as announcements of tests, test booklets, answer sheets, and pencils);

• May be responsible for testing site arrangements, including room selection and selection and delivery of materials and/or equipment;

• Prepares materials used for the administration of educational measurement instruments (such as questionnaires, surveys, and examinations);

• Serves as liaison with other campus units to coordinate testing schedule;

• Trains and supervises testing room supervisors and proctors;

• May supervise clerical and student employees;

• Performs other related duties as assigned.
• Perform other related duties and participate in special projects as assigned.

Qualifications:

Minimum Qualifications

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation