Position Summary
Employees in positions allocated to this level of the series work under direction and in support of an office or organization. They perform a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages. Knowledge of the organization, programs, practices, and procedures of the unit is central to the performance of the duties.
Duties & Responsibilities

Uses data analysis experience to compile, summarize, organize, and distribute information from a variety of sources for use in reports

Screens calls and visitors for a department/unit; determines needs and personally handles routine inquiries, requests, or problems;

Keyboards confidential and/or technical material; transcribes and/or records verbatim material; composes correspondence and reports requiring knowledge of the activities of the designated member(s) of the unit staff and/or the procedures of the unit;

Establishes, modifies, and/or supervises the maintenance of comprehensive file and record systems for a large and complex unit, including confidential materials;

Accompanies and/or attends meetings with the designated member(s) of the unit staff, participating as requested

Gathers, provides, and interprets information through the identification and selection of appropriate sources; initiates contacts to clarify subjective information;

Coordinates and/or administers test proctoring including organizing delivery of test, scheduling students and/or test proctors, scheduling rooms and returning completed exams to instructors;

Performs duties listed in lower level of this classification series;

Performs other related duties as assigned.