Job Description

Administrative Assistant

Responsibilities:

• Deliver outstanding customer service by handling incoming phone calls and assisting walk-in guests.
• Manage general accounts receivable tasks, including deposits and collections.
• Handle general accounts payable duties.
• Input resale orders and web orders from the company E-commerce site.
• Respond to customer inquiries and fulfill requests for account updates, invoicing, and collections.
• Provide clerical and administrative support to ensure smooth office operations.
• Assist in coordinating company meetings and events.
• Collaborate with team members to enhance customer satisfaction.
• Communicate courteously and effectively with customers via phone, email, and mail.
• Support the Leadership Team with special projects and requests.

Qualifications:

• High School diploma or equivalent education.
• Minimum of two years' experience in administrative and support roles.
• Strong organizational skills with meticulous attention to detail.
• Excellent problem-solving, deductive reasoning, and decision-making abilities.
• Proficient in Microsoft Office programs; willingness to learn new CRM and ERP systems.
• Personable demeanor with friendly, professional, and tactful communication skills.
• Demonstrates a sense of urgency and takes initiative.
• Capable of managing multiple tasks simultaneously despite frequent interruptions.

Additional Information:

• Pay: $23-25/hr.
• Schedule: Mon - Fri, 9:30am - 2:30pm (25 hrs./week)
• Type: Direct Hire

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.