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Strategic Operations Manager, Merchant Ops
Uber New York, NY
$112k-142k (estimate)
Full Time | Retail 4 Weeks Ago
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Uber is Hiring a Strategic Operations Manager, Merchant Ops Near New York, NY

About the Team

Uber Eats is revolutionizing instant delivery and making dining effortless: from eating locally to ordering groceries or to celebrate with a bottle of wine. The options are endless. Working at Uber Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.

About the Role

The Merchant Conversion team within the Merchant Ops organization is tasked with formulating strategic initiatives and executing solutions in collaboration with a diverse array of stakeholders including product, systems, automation, operations, marketing, CRM, and others. Our primary objective is to adeptly acquire, sell, and onboard merchants in a manner that optimizes efficiency and cost-effectiveness.

What You'll Do

- Dig into the data, using quantitative and qualitative analyses that recommend acquisition strategies that are in line with business goals

- Partner with a variety of stakeholders to both influence and deliver on funnel optimization projects, and data-supported recommendations will back these strategies

- Drive key pivotal initiatives to optimize launch and go-to-market, increase sales efficiency, and support aggressive OKRs

- Understand the entire end-to-end sales process, implementing processes that remove points of friction and streamline the acquisition workflow, while growing seller productivity

Basic Qualifications

  • 2 years of professional work experience

Preferred Qualifications

  • Advanced in Microsoft Excel / Google Sheets, SQL and be a data-driven executor: Experience working with large sets of structured and unstructured data and synthesizing them into business insights
  • A proven track record of collaborating across departments and all levels of leadership
  • Relationship builder: Experience effectively communicating with executives and cross-functional teams while creating a collaborative work environment, and understanding problems from diverse perspectives
  • Bias towards action: Experience finding the context and information needed through relationships across the organization, and constantly pushing for clarity and delivery

For New York, NY-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$112k-142k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

04/22/2024

HEADQUARTERS

BOZEMAN, MT

SIZE

>50,000

FOUNDED

2018

REVENUE

$50M - $200M

INDUSTRY

Retail

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