Overview:

We are seeking a detail-oriented and organized Receptionist/Member Support Assistant to join our team. This role involves providing exceptional customer and member service, managing administrative tasks, and supporting the office staff.

Duties:

- Greet and assist visitors in a professional and friendly manner
- Answer and direct phone calls using proper phone etiquette
- Perform general administrative tasks such as filing, data entry, and correspondence
- Assist with member support inquiries and provide information about member services
- Manage front desk operations and ensure the reception area is tidy and presentable

Skills:

- Proficiency in Microsoft Office suite and POS systems
- Strong customer service skills with the ability to handle inquiries effectively
- Knowledge of phone systems and ability to manage multiple lines efficiently
- Ability to multitask, prioritize tasks, and work well under pressure

Join our team as a Receptionist/Member Support Assistant to contribute to a positive office environment, interact with diverse individuals, and support the smooth operation of daily activities.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Anchorage, AK 99518 (Required)

Work Location: In person