Job description

SUMMARY :

Under the supervision of the Administrator, the Administrative Assistant is responsible for the day-to-day administrative support of the agency, from answering phones and receiving office guests to performing a variety of clerical tasks.

MINIMUM QUALIFICATIONS :

• High school graduate.
• Two years of experience working in a business office environment.
• Proficiency with Microsoft Office suite, data entry, and word processing.
• Must possess excellent written and verbal communication skills, telephone etiquette and be able to interact effectively with a diverse audience.
• Must possess superior organizational skills and dedication to completing projects in a timely manner.
• Must be detail-oriented and comfortable working in a fast-paced office environment.
• Must present a positive and professional business image.
• Must pass a criminal background check.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Answer incoming phone calls, providing information or routing the caller to the appropriate staff member.
• Greet and receive office visitors and direct to them to the appropriate destination or individual.
• Process incoming and outgoing mail and faxes; distribute to the appropriate staff member; answer routine correspondence.
• Generate and send bulk mailings, newsletters and agency correspondence.
• Maintain organization of agency documents, records and reports, including but not limited to filing, copying, electronic file organization, and scanning of miscellaneous documents.
• Maintain supply of printed agency forms, documents, packets.
• Process weekly timesheets in accordance with regulations set forth by funding source. Collecting signatures as needed and providing corrective feedback for employees needing timesheet improvements.
• Maintain stock of office and cleaning supplies by regularly monitoring inventory level, anticipating needed supplies, placing orders for supplies, and verifying receipt of supplies.
• Maintain current contact lists and email distribution groups.
• Assist agency staff with additional tasks, which may include but is not limited to compiling information, internet research, searching documents or files, data entry, and placing outbound calls to acquire information (from vendors, regulatory agencies, and other third parties).

Job Type : Full-time

Benefits :

• 401(k) with employer match
• Paid time off

Schedule :

Monday to Friday

Experience :

Customer service : 1 year (Preferred)

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

Last updated : 2024-05-08