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Service Manager
TWC Services Inc Atlanta, GA
$86k-112k (estimate)
Full Time | Specialty Trade in Construction 1 Week Ago
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TWC Services Inc is Hiring a Service Manager Near Atlanta, GA

TWC Services, Inc., is an industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment. What makes us world class? We put our employees first! Hiring great people has made us the best place to work, and we have over 115 years of experience. So why should you consider making a career move to TWC Services? We offer an outstanding safety record, a management team that will help you achieve your career goals and an exceptional benefit package. With 27 offices in the Southeast and over 400 Technicians, we are looking for you to help us be the best service company in the region. It is time for you to put your knowledge to work and start building a career!

We are seeking an experienced Service Manager. MUST have EXTENSIVE experience in the trade. Responsibilities include but not limited to; Supervising the Service Technicians, providing support to the Branch Manager, and Sales Department. Normal working hours are 7:00AM to 5:00PM and must be available after hours to handle any customer or job issues (if needed), must ensure that all work is done within budget, must have good follow-up and judgment. Candidate would also answer and enter service calls into the dispatch board, gathering data to quote repairs and projects to customers.

Qualifications:

  • 7 years’ experience with commercial HVAC, Refrigeration & Ice Machines
  • 3 years supervising technicians
  • Maintain strong customer service and thorough communication with customers
  • Diagnose and repair commercial cooking equipment is a plus
  • EPA certified
  • A team player with quality craftsmanship and a good attitude
  • Good driving record with a clear background check and drug screen
  • Be available for on-call duty
  • Attend monthly safety training and adhere to all safety policies and procedures
  • Demonstrate efficient and effective problem-solving skills
  • Stable Work History

Benefits:

  • Health, Dental & Vision Insurance (begins less than 30 days of hire)
  • 401K and Profit Sharing
  • 7 Paid holidays
  • Paid vacation
  • Uniforms and cell phones
  • In-house training, manufacturer trainings
  • Continuing education opportunities (potential for comp days)
  • Wellness plan with reimbursement for physicals & gym membership

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

TWC Services participates in E-Verify.

Job Type: Full-time

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$86k-112k (estimate)

POST DATE

04/16/2024

EXPIRATION DATE

04/23/2024

WEBSITE

twcservices.com

HEADQUARTERS

SPRINGDALE, AR

SIZE

200 - 500

FOUNDED

1906

CEO

MICHAEL JEAN

REVENUE

$200M - $500M

INDUSTRY

Specialty Trade in Construction

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About TWC Services Inc

TWC Services, Inc provides HVAC, refrigeration, commercial cooking equipment, and beverage maintenance and service throughout Florida and Georgia. TWC Services began operations in Des Moines, IA in 1906 and expanded to the Florida and Georgia markets in 1987. TWC Services shares a corporate office with their sister company, The Waldinger Corporation. The Waldinger Corporation provides service in Iowa, Missouri, Nebraska, Kansas, and Arkansas. TWC Services, Inc., is an Affirmative Action and Equal Opportunity Employer - Minority/Female/Disabled/ Gender Identity/Sexual Orientation/Veteran

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The job skills required for Service Manager include Customer Service, Problem Solving, Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

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