859 Service Manager Jobs in Atlanta, GA
Perennial Properties is Hiring a Service Manager Near Atlanta, GA
Service Manager
Job Description
Location: On - Site
Reports To: Community Manager
Supervises: Service Technicians, Porters/Groundskeepers
Hours: Monday thru Friday, between 8:00 a.m. and 6:00 p.m. This position requires the willingness to work overtime any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change based on the Property’s needs and activities. Team member will be responsible for carrying a cell phone. Must be available for on‐call duty.
Competencies and Education: Must be competent in the areas of communication, customer service, accountability, teamwork, planning and organization. A Service Manager should present a professional image at all times. A minimum of a high school education is required. This position requires the ability to read and write English fluently and the ability to perform basic to intermediate mathematical functions. Must have own tools.
Other Qualifications:
- EPA Type 1 and Type 2 refrigeration certification and a working knowledge of all aspects of HVAC maintenance.
- CPO (Certified Pool Operator) certification.
- Satisfactory completion of the Company’s maintenance testing.
Physical Requirements:
- Ability to lift up to 50 lbs.
- Ability to push/pull up to 100 lbs.
- Ability to climb a ladder up to 40 feet.
- Ability to use hand tools and test equipment.
- Ability to kneel, stand, stoop for extended periods of time.
- Ability to withstand all weather conditions including temperatures in excess of 90 degrees.
Some examples of work where these physical requirements would apply are moving appliances from one apartment to another with a hand truck, hanging lighting fixtures, moving furniture, climbing a ladder to change an exterior building light, and loading and unloading building materials.
Position Requirements:
- Minimum of 3 years Apartment Maintenance experience, supervisory level preferred.
- Advanced knowledge of on‐site maintenance and the ability to work with vendors and contractors.
- Excellent troubleshooting and problem solving skills.
- Team leadership skills.
- Strong communication, organizational and time management skills.
- Outstanding customer service skills.
- Basic computer skills, including Outlook.
- Access and ability to drive a car.
Management Responsibilities:
- Responsible for reviewing and delegating work orders daily.
- Responsible for overseeing and inspecting the work of subordinates.
- Monitor work performance of external contractors.
- Responsible for addressing performance issues and participating in the team member performance evaluations with the Community Manager.
- Responsible for ensuring that all proper PPE (personal protective equipment) is used and that all team members adhere to the Company’s safety guidelines.
- Responsible for the development and training of all subordinates.
Maintenance and Technical Responsibilities:
- Perform inspections of the Property in its entirety and make repairs as needed to prevent liability or further damage.
- Perform monthly preventive maintenance task to ensure efficient operations and upkeep of the buildings, heating and air conditioning systems, elevators, fire safety equipment, swimming pool, fitness room, gate system, irrigation, and exterior lighting.
- Perform various maintenance work request for residents including, but not limited to plumbing repairs, appliance repairs, HVAC repairs, electrical repairs, and carpentry repairs.
- Perform inspections and repairs of vacant apartments to reach rent‐ready status.
- Perform inspections of all maintenance equipment, hand tools, and personal protective equipment to ensure that it is in good working condition.
- Oversee maintenance of the grounds and common areas to present good curb appeal.
- Perform all work in strict adherence to OSHA guidelines.
Administrative Responsibilities:
- Responsible for organizing and managing inventory control of the shop.
- Responsible for purchasing all supplies and appliances within the Property’s budgeted guidelines. Notify the Community Manager of any expenses that exceed set budget limits and require prior authorization.
- Complete documentation on all completed work orders regarding specific repairs done and date and time of completion.
- Maintain the MSDS Logs and perform training on different chemical usage.
- Develop and manage the Property’s monthly preventive maintenance schedule and keep documentation on the work performed including dates, unit numbers and building numbers.
- Participate in on‐going internal and external training related to areas of the position.
General Responsibilities:
- It is the team member’s responsibility to continue to develop and refine their skills to improve performance in their position and to be eligible for promotion.
- Maintain a professional image and follow the Company’s dress code. Represent the Company in a professional manner while on‐site and off‐site during business related functions.
- Accept tasks that may benefit the property and assist in the team meeting and exceeding goals.
Corporate Integrity:
All team members in all positions are expected to act professionally at all time, including but not limited to treating others with respect, valuing diversity, supporting team/community goals, and following company policies and procedures. All team members must be able to handle confidential information in a discreet, professional manner.
Disclaimer: This job description is not designed to be a comprehensive list of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified, disabled individuals for performance of essential duties and responsibilities.
Job Summary
Full Time
Commercial Real Estate Brokerage & Management
$105k-133k (estimate)
01/07/2024
06/12/2024
perennialproperties.net
ATLANTA, GA
<25
1988
$5M - $10M
Commercial Real Estate Brokerage & Management
Related Companies
About Perennial Properties
Founded in 1988, Perennial Properties is an Atlanta based mixed-use commercial development firm that specializes in high-end urban apartment projects with street level retail. At Perennial Properties, were not satisfied with status quo, we are active participants in challenging the way we design, develop and manage. Our commitment to creating a life-style synergy for our residents and commercial tenants is made possible through our mission, to provide the best community living for each and every one of our residents. At Perennial Properties we know the success of our associates only furthers t...he success our company. That is why we offer on-going internal training and encourage all associates to continue education in their field through universities and the local apartment association. We work hard to ensure our employees will have a work environment that allows equal opportunity for learning and personal growth. Our employees will be provided the same concern, respect and caring attitude within the organization that they are expected to share externally with every Perennial Properties customer. Perennial Properties has a high level of performance that is driven by our incredible employees. As a Perennial employee you must showcase a desire to maximize each customers experience while upholding the Perennial brand. If you're a motivated, team player who is always willing to go the extra mile, go to our website below to see our current job postings.
More
Show less
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
Similar Jobs
Popular Articles
