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Front Desk Attendant
$27k-36k (estimate)
Full Time 1 Week Ago
Save

Triple Shift Entertainment is Hiring a Front Desk Attendant Near Madison, WI

Description

Position Summary:

At Triple Shift Entertainment we’re proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area. 

The front desk attendant will serve as our guests’ first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests. 

Responsibilities:

  • Greeting, welcoming, and directing guests with Spirit 
  • Show Excellence by maintaining a positive attitude, remaining focused on customer needs. 
  • Manage the scheduling of bowling lanes and equipment. 
  • Educate guests on lane availability, pricing, and any ongoing promotions. 
  • Respect. Assist guests in selecting appropriate equipment, such as shoes. 
  • Process lane reservations, walk-in requests, and lane assignments 
  • Handle cash and electronic payments 
  • Answer customer inquiries via phone, email, or in-person 
  • Maintain a clean and organized desk area 
  • Manage equipment cleaning and organization (i.e., shoes) 
  • Removes chipped and cracked bowling balls from racks as needed.
  • Removes bowling balls from ball return and returns to ball racks.
  • Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
  • Promote an atmosphere of teamwork by assisting co-workers. 
  • Use Courage to communicates customer concerns and complaints to manager on duty. 
  • Other duties as assigned. 

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.

Requirements

  • Previous customer service experience. 
  • Excellence in interpersonal and communication skills 
  • Familiar with cash handling and point-of-sales systems. 
  • Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays. 
  • Excellent time management and the ability to prioritize tasks.

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

04/18/2024

EXPIRATION DATE

06/17/2024

WEBSITE

tripleshift.com

HEADQUARTERS

Minneapolis, MN

SIZE

<25

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The job skills required for Front Desk Attendant include Customer Service, Scheduling, Cash Handling, Time Management, Teamwork, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Attendant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Attendant positions, which can be used as a reference in future career path planning. As a Front Desk Attendant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Attendant. You can explore the career advancement for a Front Desk Attendant below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Attendant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Attendant job description and responsibilities

Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.

04/15/2022: Erie, PA

Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

01/23/2022: Des Moines, IA

Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.

01/19/2022: Rock Hill, SC

While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.

02/13/2022: Pueblo, CO

For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.

03/26/2022: Lompoc, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Attendant jobs

There are many benefits of a front desk receptionist job.

03/15/2022: Fayetteville, NC

Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.

04/12/2022: Greenville, MS

Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.

04/17/2022: Provo, UT

Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.

04/14/2022: Sarasota, FL

Proven experience as front desk representative, agent or relevant position.

02/11/2022: Appleton, WI

Step 3: View the best colleges and universities for Front Desk Attendant.

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