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7 Hotel Front Desk Supervisor Jobs in Madison, WI

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NCG Hospitality
Madison, WI | Full Time
$33k-48k (estimate)
Just Posted
Ac Hotels
Madison, WI | Full Time
$33k-49k (estimate)
2 Months Ago
NCG Hospitality
Madison, WI | Full Time
$32k-48k (estimate)
2 Months Ago
Residence Madison East
Madison, WI | Full Time
$32k-44k (estimate)
Just Posted
Raymond Management
Madison, WI | Part Time
$27k-35k (estimate)
1 Month Ago
Park Hotel
Madison, WI | Full Time | Part Time
$26k-35k (estimate)
3 Months Ago
Clarion Madison at Alliant Energy Center
Madison, WI | Full Time
$27k-36k (estimate)
5 Months Ago
Hotel Front Desk Supervisor
Ac Hotels Madison, WI
$33k-49k (estimate)
Full Time | Accommodations 2 Months Ago
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Ac Hotels is Hiring a Hotel Front Desk Supervisor Near Madison, WI

Embark on an exciting journey in the hospitality industry at Madison Downtown AC , now hiring a Hotel Front Desk Supervisor! 
We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.
 
Core Benefits: 
- Paid Sick Time
- Paid time off and anniversary day off with pay
- Paid volunteer hours → Earn money for community service!
- Flexible schedules
Team Member Travel Perks:
- Worldwide Marriott and/or Hilton hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels
Professional Development: 
- Dedicated training and development with opportunities for growth
- 42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
- Educational and professional certification assistance
Health and Wellness: 
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
Financial:
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay
- Catch Of The Day Program → Earn money for helping other team members and guests!
- Everyone Sells → Earn money for bringing in business to our properties!
- Referral program for team members
 
How do I make an impact on my team?
Our friendly Hotel Front Desk Supervisor establishes a positive work environment, provides attentive and courteous service, all while creating a memorable and personalized experience for our guests and team members. 
  • Supervise a dedicated front desk team
  • Greet and interact with guests in a warm, friendly and professional manner
  • Provide highest level of service by anticipating, listening attentively and responding promptly to guests’ needs
  • Enforce policies and procedures established by the company and the property brand
  • Use the computer system on a daily basis to make reservations, check-in and checkout guests
  • Perform office tasks such as answering the phones, scanning, copying, typing and printing
  • Ensure safety and security of the property, staff and guests

What does success look like in this role?
  • Must have a minimum of 1 year of hotel front desk experience
  • Availability to work a flexible schedule between days, nights, weekends and holidays is a plus
  • Motivated to maintain excellent customer service reputation
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization and follow-up abilities
  • Ability to work effectively and efficiently in a fast-paced setting
  • Reliability and honesty
  • Desire to contribute to a supportive and effective team
  • Ability to be patient and creatively problem solve
 
Who is NCG Hospitality?
NCG Hospitality is a real estate and hospitality leader with 25 properties, including Hilton and Marriott hotels, restaurants, and a conference center. For more than 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$33k-49k (estimate)

POST DATE

02/11/2024

EXPIRATION DATE

05/08/2024

WEBSITE

acportlanddowntown.com

HEADQUARTERS

Portland, OR

SIZE

<25

INDUSTRY

Accommodations

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The job skills required for Hotel Front Desk Supervisor include Customer Service, Computer Systems, Written Communication, Listening, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Hotel Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Supervisor, it can be promoted into senior positions as a Hotel Manager Assistant that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Supervisor. You can explore the career advancement for a Hotel Front Desk Supervisor below and select your interested title to get hiring information.

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