9 Hotel Front Desk Agent (2nd Shift) Jobs in Madison, WI
Clarion Madison at Alliant Energy Center is Hiring a Hotel Front Desk Agent (2nd Shift) Near Madison, WI
We are seeking a qualified physical 2nd Shift Front Desk Agent with a high level of professionalism and effective decision-making.
Applicant must have strong interpersonal and administrative skills.
(THIS POSITION REQUIRES A VALID AND RECORD- FREE DRIVERS LICENSE)
This position requires driving guest to and from the airport or a 3-mile radius, TIPS are given and for employee to keep!
Key Requirements/ Qualifications:
- Successful history as a front desk agent or related customer service experience.
- Understanding of how to use hotel's Property Management Software (PMS) systems.
- Flexible schedule to meet business needs.
- Task-driven individual who is able to focus on the guest, ensuring complete satisfaction with each transaction/interaction.
- Ability to maintain a composed, gracious and professional attitude.
Responsibilities:
- Represents the first point of contact with guests and handles all stages of a guest’s stay.
- Accommodate and anticipate guests needs, respond promptly and professionally.
- Acts as the information liaison for the property and guests using all communication avenues.
- Serve as point of contact to up to date information regarding the hotel, area attractions, and events.
- Process and collect payments, accurately adhering to all cashier procedures.
- Maintain a clean and neat front desk area.
Benefits as such:
For all team members:
- Eligibility to enroll in the 401(k) after 6 months of service.
- 100% match at 3% contributions, 50% up to 5%.
- Paid Time Off – Sick & Vacation
- Holiday Pay
- Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties.Currently have properties in Wisconsin, South Dakota, and Iowa.
- Travel discounts available through Choice Brand Hotels, Hilton, and Marriott as well as at our independent properties.
For regular full time team members/leadership team:
- We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
Job Summary
Full Time
$27k-36k (estimate)
11/30/2023
05/26/2024
The job skills required for Hotel Front Desk Agent (2nd Shift) include Customer Service, Leadership, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent (2nd Shift). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent (2nd Shift). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent (2nd Shift) positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent (2nd Shift), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent (2nd Shift). You can explore the career advancement for a Hotel Front Desk Agent (2nd Shift) below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.
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