Summary. Works independently under the management of the Food & Beverage department with a focus on providing exemplary food & beverage service to all guests and team members, including beverage servers or food servers. Delivers exceptional guest service as defined by the company. Follows all operating procedures, safety regulations and company policies and procedures. Knows proper food handling and SNHD regulations. Essential Duties and Responsi...
General Summary. The Utility Clerk is responsible for the maintenance (excluding electrical) of all machinery to include vacuums, extracting machines and Guest Room Attendant/Runner carts. The Utility Clerk is responsible for the maintenance and cleanliness for all tools, supplies and parts utilized by the department. Maintains overall housekeeping and cleanliness of areas i.e., basement, spare linen rooms (24) and amenities storage areas. Respon...
Trains and supervises beverage servers, bar apprentices, bar porters and bartenders. Ensures that beverage service is efficient and to the highest standard. Follows all operating procedures, including safety and health procedures, in accordance with company standards. Assists the Beverage Manager in selecting, training, supervising, evaluating, and scheduling beverage associates. Places beverage orders in Stratton-Warren. Performs daily labor and...
General Summary. Responsible for issuing daily assignments to Team Members. Must be able to respond to critical situations and resolve team member (internal/external) and guest concerns as they arise. Ensure overall cleanliness is up to hotel standards. Conduct room and floor inspections daily as well as complete tower check to ensure all service foyers, linen rooms, and guest halls are cleaned and well maintained. Essential Duties and Responsibi...
General Summary. Bus and set tables in the outlet. Pre-bus tables to ensure guests have all utensils and condiments necessary. Maintains the side and drink stations by cleaning and stocking. Assist servers with drink orders and drink replenishing. Essential Duties and Responsibilities. Clears and cleans tables to ensure the table is ready for the next guest and transports bus trays to the back of the house for cleaning. Re-sets tables with silver...
General Summary. Responsible for overall operation of the Housekeeping towers. Responsible to ensure staff is completing tasks as required and for maintaining the guest room inventory. Responds to critical guest and employee issues as necessary. Essential Duties and Responsibilities. Oversees all aspects of the Housekeeping tower operations, including providing direction to Assistant Managers and line level employees, issuing corrective counselin...
General Summary. Responsible for the maintenance of all carpets in the hotel towers, including guest rooms and corridors. Responsible for all equipment operated. Responsible for any keys issued. Essential Duties and Responsibilities. Maintains carpet in all areas of the hotel towers, including guest rooms and corridors. Responsible to ensure all equipment is properly maintained and stored after each shift. Identifies areas of the hotel that need ...
General Summary. Responsible for cleaning and maintaining designated areas of the hotel/casino. Might be required to assist in other areas as needed. Essential Duties and Responsibilities. Will be responsible to clean and maintain all casino/hotel public areas up to hotel standards. Will be required to clean slot machines, ashtrays, ledges, restaurants, restrooms, offices or other areas of the hotel/casino. Will follow all operating procedures, s...
General Summary. Maintains stock of necessary beverages and other related bar supplies. Assist bartenders, beverage servers and bar porters to ensure the highest standard of guest service, product availability and cleanliness. Essential Duties and Responsibilities. Responsible for cleaning/ sanitation of assigned beverage stations, including stocking of consumable and non-consumable products. Assist bartenders, beverage servers and bar porters to...
Summary. Responsible for selling Bingo cards, calling the game, floor verifications, and payouts. Assist customers in learning to play Bingo by providing information and instructions. Essential Functions and Responsibilities. Sell Bingo cards and mobile units to customers and account for funds. Circulate throughout the Bingo room and help players as necessary. Count and record sales into the computer system. Drop and activate the blower, clearly ...
Summary. Provide front counter service to customers. Prepare requested drinks, work with the fellow team members to ensure orders are properly prepared in a timely manner, and efficiently manage the point of sale system. Essential Functions and Responsibilities. Maintain knowledge of all menu options, take orders, and serve the prepared items to the guests. Accurately follow all cash handling and point of sale system procedures, including but not...
Summary. Make change, cash checks, and sort coins for guests. Operate computer systems to process and verify guest credit and check-cashing activity as well as exchanging chips, tokens, and promotional items for cash. Essential Functions and Responsibilities. Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino. Issue necessary operating funds to other departments. Balance assigned funds an...
