Description. POSITION PURPOSE. . This position will clean and properly stock rooms in a timely manner to meet established standards of quality, service and cleanliness. ESSENTIAL FUNCTIONS. . Cleans guestrooms in an efficient manner and within allocated time per room. Changes bed linens at guest's request. Dusts furniture, empties wastebaskets, and cleans mirrors and pictures. Cleans bathroom and vanity areas using prescribed procedures. Use comm...
Description. Experience the heart of Madison at the Hilton Madison Monona Terrace. Located within walking distance to the Capital and minutes from UW-Madison, our location provides guests an easy access point for rooftop concerts, lakeside cultural events, and art. Join our growing team and be a part of the action. The Hilton Madison Monona Terrace is proud to be part of the Marcus Hotels & Resorts portfolio, creating memories and leading innovat...
ESSENTIAL FUNCTIONS. 1. Patrols premises on foot to include guestroom floors, meeting space, back of the house areas, public areas, stairwells, parking ramp, and surface lot. 2. Meets, greets and assists Guests and associates. 3. Writes incident report and nightly shift report. 4. Maintains safety of guests and associates. 5. Protects property and company assets. 6. Witnesses Cash Drops. 7. Assists in other areas when needed. 8. Confirm doors are...
This position will escort arriving and departing guests in a friendly, courteous manner to and from their accommodations while transporting their luggage. They will acquaint each guest with room and features and valet guests' cars. Essential Functions. . Greet customers with friendly and sincere welcome. Remain calm and attentive during heavy hotel activity and emergencies. Retrieve guest items from cars, busses, vans, and carts. Grasp, lift, car...
Description. The Hilton Madison Monona Terrace is in search of an energetic, outgoing individual to join our Front Desk team as a Front Desk Agent. This position will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay. ESSENTIAL FUNCTIONS. Check guests in and out of room. Able to provide accurate and appropriate information to guests and customers. Input and retrieve informa...
Description. POSITION PURPOSE: Service of food and/or beverage to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction. ESSENTIAL FUNCTIONS. 1. Checks station before, during, and after shift for proper set-up and cleanliness. 2. Greets the guests in a friendly and courteous manner a...
Description. POSITION PURPOSE. . Bartenders are responsible for creating a memorable experience for our guests in the brand new bar area. You are in charge of making their stay exceptional. Our team of bartenders offer top notch customer service by learning our guest's preferences and exceeding their expectations along with creating a comfortable atmosphere. ESSENTIAL FUNCTIONS. . Maintain proper and adequate set-up of the bar area. Responsible f...
