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The Service Desk manager will direct strategic initiatives to transform the End user technology support experience, while ensuring day to day technology support goals and expectations are met. This person understands and delivers Service Desk services focused on excellent experience above all else, understands the difference between good and bad experience and manages the team and its operations with that goal in mind. The manager provides leadership and guidance and manages the staff who support, operate and improve technology platforms and solutions for the entire company.
Main Responsibilities:
Qualifications:
Specific Technical Skills Preferred:
Job Type: Full-time
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
$97k-124k (estimate)
03/06/2024
06/29/2024
The job skills required for Service Desk Manager include Customer Service, Service Desk, Leadership, Communicates Effectively, Initiative, KPI, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Manager. Select any job title you are interested in and start to search job requirements.