HR/Administrative Assistant

Location: Seattle,WA 
Rate: $28/hr-$30/hrCompany Benefits: Medical, Dental & Vision Insurance. Retirement plan

TRIDENT MISSION

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.

TRIDENT VALUES

• Do everything with honesty and integrity
• Achieve excellence in every job
• Superior customer and employee service
• Securing customer’s operational and technical goals

Job Summary:

The HR/Administrative Assistant in Seattle, Washington is responsible for providing daily administrative support to the Operations Manager and the Human Resource Department in Cupertino, CA. They will be tasked with completing clerical and administrative tasks for the Operations and Human Resources Department.

Essential Duties/Tasks:

• Provides administrative support to the Operations Manager in Washington and the HR Department. 
• Assist with recruiting, onboarding tasks, processing payroll updates, maintaining employee database/records, coordination and tracking of employee appraisals, and managing communications for the HR department.
• Act as the liaison between the HR Generalist and employees, ensuring smooth communication and prompt resolution of requests and questions.
• Receive, document, and escalate employee questions and concerns to the appropriate personnel.
• Provide administrative support and/or run errands, as requested.
• Maintain database records and hard copy files, as assigned and required.
• Prepare and maintain operational documents, as requested.
• Develop and maintain accurate customer files, including signed contracts, post orders, change orders, documented customer complaints, terminations, etc.
• Ensure operational meetings are properly documented and follow through on any actions that may arise.
• Track all issues and complaints and ensure they are followed through to resolution.
• Provide back-up support with timekeeping tasks, as needed. These may include, but are not limited to:
  • Responsible for maintaining, updating, verifying, and monitoring employee hours worked within the Company’s timekeeping systems
  • Collaborate with employees at the assigned site and provide guidance to ensure the Company’s timekeeping policies are being followed.
  • Processing approved timesheets, generating time reports, processing time adjustments, monitoring time charging activity, and reporting on any timesheet irregularities.
  • Ensure timesheets are verified daily and that they are submitted to the corporate office per Trident’s policy and procedures.
  • Report any timekeeping irregularities to supervisors for further investigation.
• Learn and embrace Trident’s vision, mission, culture statements and core values.
• Handle details that may be highly confidential and of a critical nature.
• Perform all other duties, as assigned.

Education and Experience:

• Bachelor’s Degree in human resource management, business administration or relevant field is preferred.
• High School Diploma and equivalent experience will be considered in lieu of a degree.
• 2 or more years of Human Resource administrative support experience is required.
• Basic knowledge of labor Washington laws.
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, and PowerPoint.
• Proficient in Apple applications (IOS, Numbers, Pages, Keynote).

 Skills/Abilities:

• Strong interpersonal skills required to establish and maintain positive relationships with Trident’s customers, Trident’s Corporate Office, and employees on site.
• Must possess excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Excellent organizational, planning, and time management skills.
• Excellent problem analysis and problem-solving skills.
• Excellent judgment and decision-making ability.
• Must have initiative, attention to detail and accuracy.
• Must be able to multi-task and have the ability to prioritize tasks.
• Must be adaptable.

Working Environments/Physical Requirements:

• Long hours on a computer/laptop and using a computer keyboard.
• Regularly required to sit, stand and walk; talk or hear, both in person and by telephone.
• Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds.
• This job requires the ability to travel frequently between client buildings and/or campuses.
• May be required to drive a company vehicle between sites or to run errands.
• Flexibility and willingness to work nights, weekends, holidays, and overtime, when needed.

Reporting Structure & Classification:

• The HR/Administrative Assistant is a full-time hourly non-exempt role that reports directly to the Operations Manager and will support the accounting department.