Description

As a Senior HR Generalist, you will be responsible for managing and interpreting two collective bargaining agreements, ensuring compliance, and providing strategic guidance to the organization. This position involves overseeing two HR Administrator direct reports who handle day-to-day human resources administrative tasks.

• Collective Bargaining Agreement Management
• Act as a primary point of contact for interpreting and implementing the terms of two collective bargaining agreements. Collaborate with leadership to address issues, facilitate negotiations, and ensure compliance.

• Strategic HR Leadership
• Provide strategic guidance to leadership on HR-related matters, aligning human resources practices with the organization's mission and vision. Contribute to the development and implementation of HR policies and procedures.

• Employee Relations
• Manage and resolve complex employee relations issues. Conduct investigations, recommend solutions, and ensure fair and consistent application of policies.

• Performance Management
• Oversee the performance management process, working closely with department heads to set performance standards and goals. Provide coaching and support to address performance-related issues.

• Talent Acquisition
• Collaborate with hiring managers to identify staffing needs, participate in the recruitment process for key positions, and ensure a diverse and talented workforce.

• Training and Development
• Support the organization's commitment to education and training by identifying development needs, coordinating training programs, and promoting a culture of continuous learning.

• Employee Engagement
• Foster a positive and supportive work environment aligned with the organization's mission and vision. Implement initiatives to enhance employee engagement and satisfaction.

• Functions as lead intermediary/liaison between Third Party Benefit Administrators (TPAs) and the organization.
• Coordinates necessary information exchange. 
• Troubleshoots issues in coordination with Director related to organizational participation in benefit programs.
• Assists with the coordination of on-site meetings with leadership at year-end.
• Leads annual Open Enrollment efforts.
• Coordinates the process with current benefits broker.
• Arranges dates/times for employee meetings.
• Ensures employee information is readily available.
• Ensures timely transmission of new benefits deductions into payroll system.

• Serves as lead for provider-related compensation/contract & benefit actions.
• Monitors provider contracts for annual retention bonus payouts. Initiates needed payroll actions.
• Conducts benefits overview with interviewing providers.
• Troubleshoots questions or concerns from providers related to benefits.
• Works with Credentialing to ensure new providers have required background checks and follow established pre-employment process prior to start.
• Works with Onboarding team to facilitate and ensure smooth onboarding for new providers.

• Serves as HR lead for annual UDS report.
• Runs needed reports to produce required data.
• Collaborates with Quality department to fulfill HR portion of report and troubleshoot as needed.
• Maintains copies of submitted information for TCCH records.

• Serves as benefits lead. Maintains abreast of benefit programs, eligibility criteria and plan specifics. 
• Assists other HR staff and TCCH team members with benefits questions.
• Processes all insurance invoices for payment through A/P.

• Generates employee count reports, union monthly reports, and other HR/organizational reports.
• Runs monthly union reports and transmits them to appropriate union contacts. Reports: Dues Report, Monthly Roster, Term Report & New Hire Report.
• Runs monthly corporate new hire, term, and compliance reports.
• Runs monthly benefits invoicing reports and process payment to A/P.
• Runs bi-weekly HSA enrollment report and submits as an upload to administrator website to initiate ACH debit from TCCH account.
• Runs bi-weekly 403(b) retirement account report and saves for Accounting audit. Monitors delinquent loan reports and loan nearing payoff reports from 403(b) vendor.
• Generates employee count reports for use in the HR Board Report.

• Oversees all aspects of the recruiting function for assigned vacancies. This includes sourcing, screening and hiring of internal/external candidates for job openings.
• Monitors electronic requisition approval process. Opens approved requisitions after final approval. 
• Sends out internal posting as needed.
• Writes employment ads for positions deemed hard to fill or that require immediate staffing.
• Prescreens applicants as appropriate. 
• Forwards qualified candidates to the appropriate hiring manager. 
• Coordinates hiring process. Runs background check, reference checks and pre-employment drug screen. 
• Determines wage and extends job offer to selected candidate. 
• Responsible for the completion of entire pre-employment process. Notifies candidate and manager once all verifications are back.
• Coordinates first day with manager. Arranges to have candidate return for new hire orientation.
• Closes out requisition and notifies all rejected candidates of position closure. 
• Manages job evaluation process for the organization.
• Maintains record of job evaluations to ensure team member evaluations are completed annually.
• Follows up with managers on missing evaluations.
• Develops and implements a succession plan for key positions.
• Works closely with managers across the organization to identify key positions.
• Participates in annual salary surveys for the organization.
• Determines appropriate job matches based on job content and survey job descriptions. 
• Gathers compensation information and completes surveys in hard copy and/or Excel spreadsheet format.

• Provides input and recommendation on compensation for non-union new hires and transfers.
• Using salary surveys, determines salary ranges for non-union positions.
• Keeps current on recruitment related challenges related to compensation and makes recommendations for adjustments as needed.

• Responds to L&I/Workers Compensation information requests.
• Submits requested information via the online portal.
• Communicates with employee regarding absences related to L&I. Assists team members with questions about returning to work.
• Works with Managers if job accommodations are requested.

• Responds to WA State Employment Security information requests.
• Submits requested information via the online portal.
• Works with TPA (Equifax) if additional information is needed.

• Conducts human resources functions to assure quality services and promote positive employee relations.
• Consistently and fairly implements human resources policies.
• Maintains effective and appropriate staffing by monitoring employee turnover, overtime and absenteeism.
• Follows human resources policies to implement progressive discipline, when necessary.

• Advises employees and managers on proper HR policies, practices, and procedures.
• Gives appropriate interpretations of policies, practices, and procedures as evidenced by feedback from employees/managers.
• Makes recommendations for changes to policies, practices, and procedures as appropriate.

• Establishes and maintains contacts and networks with professional organizations and health care organizations. Attends seminars/courses to maintain current understanding of Human Resources related legislation and issues.
• Attends seminars/conferences to keep up to date on Human Resources trends/issues as evidenced by attendance related documentation and records.
• Maintains contact with outside agencies such as schools, community programs and professional organizations to expand knowledge, keep abreast of trends and developments in the HR field, and prepare the future workforce and positively represent the organization.

• Participates in the fiscal management of department; assures proper utilization of organization’s financial resources.
• Effectively utilizes resources within established budget; notifies HR Director of all variances anticipated, or occurred, to maintain department services.
• Adheres to procedures regarding acquisition of, and payment for, goods and services, as evidenced by appropriate and timely processing requisitions and invoices.
• Recommends way to reduce expenditures and/or enhance revenues without compromising quality of services.

• Maintains compliance with all required safety training programs and can describe responsibilities related to general safety, department/service safety, and specific job related hazards.
• Attends all required safety education programs.
• Provides complete and accurate responses to safety questions as administered by supervisor.
• Operates assigned equipment and performs all procedures in a safe manner as instructed.
• Maintains work area and equipment in condition required by department standards.
• Demonstrates proper body mechanics in all functions.

• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Interacts with all of the above in a considerate, helpful, and courteous manner as observed by Manager and peers.
• Fosters mature professional relationships with fellow employees in a courteous, friendly manner as measured by management observation and peer input.
• Maintains professional composure and confidence during stressful situations.
• Maintains open communication using appropriate chain of command regarding issues.
• Conducts all work activities with respect for rights and wishes of patients, visitors, families, and fellow employees.
• Maintains confidentiality of all hospital and patient information at all times as observed by peers and management.
• Presents neat appearance in proper attire and identification as required by the position, department, and Organization policy.
• Continuously displays a ‘can do’ attitude within the department and across departmental lines to contribute to the overall customer service program in place at organization.

• Promotes effective working relations and works effectively as part of a department team inter- and intradepartmentally to facilitate the department’s ability to meet its goals and objectives.
• Actively participates in staff meetings, offering suggestions to improve systems/operations intra and interdepartmentally as determined by manager.
• Offers support and assistance to co workers as observed by peers and manager.
• Supports the Organization’s mission, policies, and procedures through attendance and participation at committee meetings, if applicable.
• Utilizes automated system to communicate inter- and intradepartmentally, as appropriate.
• Completes work assignments on time/readily accepts assignments as observed by the manager.
• Reports to work on time and is at work as scheduled, as observed by the manager.

• Other duties as assigned

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field.
• 3 years of progressive HR experience, with focus on employee relations, collective bargaining, and HR strategy.
• Current WA State driver’s license and auto insurance required. Professional certification SHRM CP or PHR preferred.