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Description
ABOUT US
In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Qualified Health Center (FQHC), TCCH stands tall in the community, boasting six clinical sites strategically positioned to provide comprehensive primary care services to the underserved populations of Pasco, Kennewick, Richland, and the neighboring cities. Serving as the trusted medical home for our patients, TCCH offers a wide range of services - from dental care, optometry, and pharmacy needs to behavioral health and endocrinology. Our spectrum of services is continually expanding as our community grows. Our excellent care extends beyond the walls of our clinics, seamlessly connecting patients to vital social services like WIC and Maternal Support Services. And for those facing logistical barriers, we go the extra mile, ensuring access to prescribed medication by delivering directly to their doorstep. Everything we do reflects our core values of Quality, Respect, and Service.
OPPORTUNITY
TCCH is growing and actively recruiting Patient Services Specialists (PSS) to join our Care Teams across all our care sites. We are seeking passionate, driven individuals who align with our values of Quality, Respect, and Service, and are eager to make a meaningful impact on the well-being of our patients. Under the direct supervision of the Site Manager, the PSS provides exceptional customer service to all patients, customers, clients, coworkers, and staff. With a smile, the PSS acknowledges and greets every site visitor entering our clinics. PSS staff cover all sites and service lines under the Unified Customer Service Department Manager. PSS staff are required to meet front desk metrics that include full patient registration, eligibility verification, insurance card scanning, email reviewing, and documenting time of service collection. PSS is responsible for accurately collecting all UDS data, family size, and household income for our clients. When creating claims, PSS ensures patient eligibility and proper insurance policy selections while managing daily completion of miscellaneously assigned departmental tasks. All responsibilities will take place while working closely with providers and care teams to ensure patient care is thoroughly achieved.
FUNCTIONS
SCHEDULE / LOCATION
WAGE / STATUS
BENEFITS AND WELL-BEING
WHY TCCH?
At Tri-Cities Community Health, we are dedicated to making a lasting impact on the lives of others while keeping pace with our rapidly growing community. Enjoy flexible scheduling, excellent benefits, and a fulfilling work-life balance that allows you to embrace the 300 days of sunshine the Tri-Cities has to offer! As a healthcare professional with TCCH, you’ll be a part of a collaborative team focused on providing comprehensive care to the underserved and underinsured populations of our community – creating meaningful, generational change.
Requirements
Full Time
Business Services
$38k-45k (estimate)
04/27/2024
06/26/2024
tcc-health.org
Pasco, WA
<25
Business Services
The job skills required for Patient Service Specialist include Customer Service, Scheduling, Patient Care, Confidentiality, Patient Registration, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Specialist positions, which can be used as a reference in future career path planning. As a Patient Service Specialist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Specialist. You can explore the career advancement for a Patient Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Specialist for your reference.
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Quotes from people on Patient Service Specialist job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
02/10/2022: Santa Fe, NM
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
04/10/2022: Miami, FL
Performs related administrative duties such as the scheduling/rescheduling of appointments, processing of ABN forms, consent forms for services, PAG- patient appointment guide communications, and other related materials.
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They may collect data on patient encounters and consumer satisfaction.
01/27/2022: Saint Petersburg, FL
This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist.
03/02/2022: Wichita Falls, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Specialist jobs
A patient access specialist performs a variety of administrative duties at a medical center or healthcare facility.
03/01/2022: Temple, TX
Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers As Patient Service Specialist.
01/28/2022: Boise, ID
Created training and organizational development plans to raise patient service satisfaction as measured by survey results.
02/16/2022: New London, CT
Patient care specialists help organize and process paperwork to ensure patients receive the care they need.
03/29/2022: Pierre, SD
Registration specialists help assign beds and carry out procedures to admit, transfer, or discharge patients.
04/05/2022: Fort Wayne, IN
Step 3: View the best colleges and universities for Patient Service Specialist.