SUMMARY

Provides general clericaland administrative support.

DUTIESANDRESPONSIBILITIES

·Demonstrates initiative in maximizing efficiency of unit operations and ability to prioritize workflow.

·Responds to inquiries on behalf of the unit utilizing customer-focused interpersonal skills, and assists as required.

·Screens incoming calls and correspondence and responds independently when possible.

·Prepares memorandums outlining and explaining operating procedures, monitors compliance, assists with problem resolution as necessary.

·Processes travel arrangements for staff in the unit, including travel vouchers, check requests and related documents.Also monitors in-county travel and ensures appropriate allocation of funds.

·Prepares general correspondence of all kinds and may be required to prepare documents and basic spreadsheets as needed using current technology employed by the college.

·May be required to prepare/maintain/distribute general purpose logs and other records in support of unit operations.

·Develops detailed knowledge of unit operations and procedures and maintains appropriate confidentiality of information and unit affairs. Performs other related duties as assigned.

·Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction.

·Performs other related duties as assigned.