Description

Senior Account Manager

Freedom Freight Solutions is an asset-based freight management firm founded with the belief that there is a better, more efficient way to move freight.

Our goal is to provide top-tier service to our customers and our carriers by being transparent with our rates, creative with our solutions, and providing stellar customer service.

Senior Account Manager:

The Senior Account Manager understands all aspects of the Freight Brokerage environment. They will take a proactive approach to coaching CSRs and AMs to success. They will also be proactive in helping Carrier Sales develop a carrier base around their managed accounts.

Responsibilities:

• Close sales through cold calling and other methods of lead generation
• Manage accounts assigned and brought on to meet customer expectations
• Take proactive approach to carrier development within managed accounts
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Compile and review metrics with customers monthly
• Rate negotiations with customers to meet market demands & company marginal goals
• Data Entry integrity & accuracy with Tradition’s TMS and CRM system
• Some afterhours responsibilities

Compensation

• Competitive Salary Commission
• Bonuses based off performance

Commission Structure:

• Tier Commission Structure:
  • $0-$14,999 - No commission
  • $15,000 - $49,999 - 3% of total margin
  • $50,000 - 5% of total margin
• Additional sales commission:
• The account manager will receive an additional 5% of margin per load moved on new accounts (defined as loads not already set up with Freedom/Tradition) this individual adds to their book of business. Same minimum goals apply to qualify.
• Minimum requirements by rep:
  • $15,000 in margin to qualify for first tier
• All numbers are driven off delivered loads within the given month for accounts assigned
• Based and paid monthly trailing 6-8 weeks for collections

*Requirements, Responsibilities, & Commission Structure subject to change*

Qualifications

Qualifications:

• 1-2 years of experience the industry or related field preferred
• Excellent selling, communication, and negotiation skills
• Knowledge of Microsoft Office (Word, PowerPoint, Excel)
• Ability to handle rejection without despair
• Relationship management skills and open to direct feedback