Touchmark in the West Hills is Portland's leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking hospitality-driven candidates to work at Touchmark in the West Hills as a Concierge. As a member of our Concierge team, you will wear a variety of hats! The front desk is the heartbeat of our community – it’s the place where residents and guests might stop by to find out what is on the calendar of events for the day, to check on a package they’re expecting to receive, to let us know if they have a maintenance issue in their home, or just to lean on the counter and chit-chat about their day. Position & Educational Requirements: Possess a high school diploma or equivalent Proficiency in Microsoft Office Organized, detail-conscious, and self-initiating Outgoing, warm, friendly personality Have a genuine interest in caring for elderly residents and working in a geriatric environment A commitment to a high degree of confidentiality The ability to multi-task Possess a high level of attention to detail and accuracy Respect the confidentiality of all resident's and staff information and records The ideal candidate will:Have a commitment to Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values and encourage others to be allies, friends, and givers Have a “can do” attitude towards their work and be passionate about maintaining a five-star site appearance Experience answering calls on a multi-line phone system in a professional manner Flexibility in their schedule to cover for their team members when needed. Be willing to cross-train on other shifts to support the communityBe willing to work independentlyHave working knowledge of Microsoft Office Applications as well as experience with equipment such as copiers and printersMaintain a professional appearance, a friendly attitude, and someone who can who can interact with composure in all experiences with team members, residents, and visitors.Excellent time-management skills and the ability to prioritize among multiple and/or competing tasks in a high-traffic area with multiple interruptionsBe experienced in providing security detail for our propertyHave excellent communication and problem-solving skills