Responsibilities:
- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns
- Upsell products or services to customers when appropriate
- Communicate effectively and professionally with customers in both English and Spanish
- Perform data entry tasks accurately and efficiently
- Analyze customer accounts and provide appropriate solutions or recommendations
- Maintain a high level of phone etiquette and professionalism during all interactions with customers
- Make outbound calls to follow up on customer inquiries or resolve issues

Experience:
- Previous experience in a customer service role is preferred but not required
- Strong communication skills in both English and Spanish
- Ability to analyze customer needs and provide effective solutions
- Proficient in data entry and navigating computer systems
- Sales experience is a plus

We offer competitive pay and benefits package for this position. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative.

Job Type: Full-time

Pay: $18.62 - $22.42 per hour

Expected hours: 6 – 8 per week

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Fort Lauderdale, FL 33308: Relocate before starting work (Required)

Work Location: In person