137 Customer Service Representative Jobs in Fort Lauderdale, FL
GA Telesis is Hiring a Customer Service Representative Near Fort Lauderdale, FL
GA Telesis is the leading provider of integrated services in the commercial aviation industry. Through the GA Telesis Ecosystem™, the Company is distinctly positioned, across six continents, to leverage its resources to create innovative solutions for its customers. Consisting of global operations encompassing Component Solutions, Leasing/Financing, Logistics Solutions, and MRO Services business units for landing gear, component/composite, and turbine engine repair, as well as digital solutions, the GA Telesis Ecosystem™ provides an unparalleled resource to airlines. The Company’s core business is its mission to ensure “Customer Success,” built from a reputation for unsurpassed excellence and integrity.
The Customer Service Representative will be reporting to the Customer Service Manager and focus mainly on customer service, sales support, production redelivery, and production coordinator. The ideal candidate will have exceptional communication and analytical skills and will also be a goal-oriented team player.
Responsibilities:
- Monitor, update, follow up and process all exchange agreements and materials by working closely with multiple departments.
- Input and confirm data such as process, part numbers, traceability, condition, and delivery for each part.
- Ensure component exchange agreements are provided and compliance is verified before the transaction is completed.
- Ensure timely communication and feedback on any exchange-related issues.
- Understand and execute the dropship process.
- Monitor all exchange-related billing and core unit due dates.
- Expedite the return of exchange units from repair and oversee exchange inventory FMV updates.
- Day-to-day internal customer support as needed.
- Perform other duties as assigned.
Qualifications:
- High School Diploma or Technical school Degree.
- Experience with Microsoft Office i.e. Excel, Word, PowerPoint, Outlook, and Teams.
- Strong communication and analytical skills, process-oriented and organized.
- Ability to generate inventory and revenue forecasts.
- Must be able to multi-task and prioritize tasks independently.
Preferred Qualifications:
- College degree in a relevant field
- Experience with Quantum, and Salesforce
- Experience in Aviation Industry
Job Summary
Full Time
Transportation
$31k-39k (estimate)
05/29/2023
06/23/2024
gatelesis.com
FORT LAUDERDALE, FL
200 - 500
2002
Private
ABDOL MOABERY
$500M - $1B
Transportation
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About GA Telesis
GA Telesis provides aircraft leasing, repair and maintenance services for the aerospace industry.
The job skills required for Customer Service Representative include Customer Service, Customer Support, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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