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Service Manager
$105k-132k (estimate)
Full Time 7 Months Ago
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Thompson Safety LLC is Hiring a Service Manager Near Pearland, TX

General Description

The Service Manager is responsible for the management and development of operations, sales and administration within a company’s service department. Other responsibilities include providing strategic guidance, supervision, and leadership to a diverse workforce, specifically the service representative position.

ESSENTIAL jOB FUNCTIONS

  • Assume full profit and loss accountability for the service department
  • Ensure effective planning and achievement of project long-term and short-term goals
  • Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company’s values
  • Approve all financial applications and reports and complete any ad hoc assignments designated by the CEO or District Director
  • Ensure that adherence to established service departments budget parameters, appropriate financial reports and regulatory requirements are met
  • Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities
  • Build and develop partnerships that will grow the business within the industry marketplace
  • Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements

  • Job may require extended sitting or standing, limited driving, and use of standard office equipment
  • Must be able to pickup a minimum of 50lbs

OTHER SKILLS AND ABILITIES

  • Working knowledge of safety distribution industry
  • Ability to set and meet aggressive commitments to achieve business objectives
  • Ability to focus and prioritize in a fast paced business environment
  • Ability to manage and lead staff to excellent performance
  • Ability to build strategic partnerships and possess a strong and positive track record of growth within a market

EDUCATION AND DIRECT Work experience

  • Bachelor’s Degree in Business Administration or related field
  • 3 or more years of experience in the B2B Facility Services or Distribution industry
  • 1 or more years of supervisory or management experience
  • Strong marketing and sales strategy development experience

CERTIFICATIONS AND LICENSES

  • Professional certification may be required in some areas

Supervision (indicate the number of employees supervised): 
Exempt Non-Exempt
Direct Varies N/A
Indirect Varies N/A

Does the employee have the authority to hire or fire other employees or are suggestions and recommendations as to the hiring, firing, promotion or any other change of status of other employees given significant weight? YesQuantifiable Measures: (Measures that help describe the size of this role, e.g. Budget, Sales Volume, Station size etc.)Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Summary

JOB TYPE

Full Time

SALARY

$105k-132k (estimate)

POST DATE

10/09/2023

EXPIRATION DATE

06/02/2024

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Thompson Safety LLC
Full Time
$41k-51k (estimate)
1 Day Ago
Thompson Safety LLC
Full Time
$109k-144k (estimate)
3 Days Ago
Thompson Safety LLC
Full Time
$52k-69k (estimate)
3 Days Ago

The job skills required for Service Manager include Leadership, Coaching, Collaboration, Accountability, KPI, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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